RENA ANDERSON
KINGMAN,AZ
Summary
To obtain a position as a eligibility interviewer where I can utilize interviewing skills to issue correct and timely benefits.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pro Associate
The Home Depot
02.2022 - Current
- Educated members and customers on new products, services and discounts to promote additional sales.
- Took phone calls to book tee times and answer questions pertaining to golf operations.
- Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .
- Operated cash register to accept cash, credit card and gift card payments.
Eligibility Worker Supervisor I
San Bernardino County
10.2016 - 08.2021
- Supervise CWCF Continuing and Intake cases
- Read an average of 51 cases per month for Intake, CWCF, GR, and MC
- Review, assign, and control Exemplar triggers, RE appointments, and SAR 7’s
- Lead for the Task Management Taskforce for Region 5
- Write WPE’s and corrective action plans (WPIP)
Eligibility Worker III
CW/CF Continuing
08.2016 - 10.2016
- EW III In-Charge over, Read an average of 65 cases per month
- Review, assign, and control Exemplar triggers
- Train and mentor EW’s
- Develop corrective action for EW’s
Eligibility Worker II- Acting Eligibility Worker Supervisor I
San Bernardino County
09.2014 - 08.2015
- Supervised both Intake and Continuing CW/CF units
- Reviewed, analyzed, and collected data from SMART to develop CAP
- Review, assign, and control Exemplar triggers
Eligibility Worker II
San Bernardino County
03.2012 - 08.2014
- Determine ongoing eligibility for CW/CF programs
- Manage the CW schedule and Outlook emails from workers and the CSC
- Maintain confidentiality of sensitive and privileged information
- Participate in problem solving practices by figuring out what is needed for each case
Education
Bachelor’s of Science - Criminal Psychology
Kaplan University
Fort Lauderdale, FLSupervisor Development Program - undefined
Management Leadership Academy
San Bernardino, CA2014
Skills
- Item Scanning
- Available Nights, Weekends and Holidays
- Safety and Cleanliness Standards
- Meeting Sales Goals
- Microsoft Access
- Admissions Screening
- Verbal and Written Communication
- Critical Thinking
- Data Entry
- Applicant Interviewing
Certification
Basic Life Saver Certification
Timeline
Pro Associate
The Home Depot
02.2022 - Current
Eligibility Worker Supervisor I
San Bernardino County
10.2016 - 08.2021
Eligibility Worker III
CW/CF Continuing
08.2016 - 10.2016
Eligibility Worker II- Acting Eligibility Worker Supervisor I
San Bernardino County
09.2014 - 08.2015
Eligibility Worker II
San Bernardino County
03.2012 - 08.2014
Bachelor’s of Science - Criminal Psychology
Kaplan University
Supervisor Development Program - undefined
Management Leadership Academy
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Andrea LopezAndrea Lopez
Service Desk at The Home DepotService Desk at The Home Depot
Justin LyonJustin Lyon
Sales Associate at The Home DepotSales Associate at The Home Depot
Carter GovernaleCarter Governale
Sales Associate at The Home DepotSales Associate at The Home Depot
Cameron Wardell-ThorntonCameron Wardell-Thornton
Volunteer at Mohave County Historical SocietyVolunteer at Mohave County Historical Society