Rena Bissett
San Marcos
Summary
Motivated and results-driven Higher Education professional with a Bachelor of Arts in Psychology and an Master's degree in Business Administration. Demonstrated success in academic advising and administrative roles within higher education settings. Proven ability to lead and inspire teams, develop innovative programs, and foster student success. Excited to leverage experience and skills in university career services to drive impactful initiatives in internship program development and management.
Overview
12
12
years of professional experience
Work History
Academic Advisor I, First Year Advising Center
Texas State University
10.2021 - Current
- Provided quality undergraduate advising and outstanding customer service to First-Year students.
- Developed personalized academic plans aligned with students' strengths and needs.
- Maintain and access confidential student records through use of advising technology (Banner 9, Catsweb, Degree Works, Logi Reports, SARS Anywhere, Zoom, Teams, SAP Portal etc.)
- Developed and conducted group presentations for over 200 new students during Summer 2023 Texas State New Student Orientation
Administrative Assistant II (Agency Employee)
Texas State University, Student Health Center
03.2021 - 10.2021
- Established positive rapport with students and ascertaining questions or reasons for calling/relayed information regarding insurance coverage
- Contacted insurance companies
- Maintained confidential student files and sensitive medical information by observing HIPPA/FERPA regulations and Texas State University's privacy policy
Staff Sergeant, Security Forces Unit
United States Air Force
06.2012 - 07.2018
- Supervised and lead 50+ young airmen by addressing concerns, conducting annual Enlisted Performance Reports, and ensuring their success through continuous training
- Swiftly executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations
- Managed and participated in honor guard duties for installation events, military funerals, retirements, promotion ceremonies, and civic events as deemed appropriate by Installation Commander
Education
MBA - Business Administration
Texas State University
San Marcos, TX12.2023
Bachelor of Arts - Psychology
Texas State University
San Marcos, TX08.2021
Skills
- Diverse student success strategies
- Strong oral and written communication
- Comprehensive academic advising
- Leadership and team supervision
- Data analysis and interpretation
- Relationship building and stakeholder management
- Presentation development and delivery
- Familiarity with career center management platforms (eg, Handshake)
- Proficient in office technology
Timeline
Academic Advisor I, First Year Advising Center
Texas State University
10.2021 - Current
Administrative Assistant II (Agency Employee)
Texas State University, Student Health Center
03.2021 - 10.2021
Staff Sergeant, Security Forces Unit
United States Air Force
06.2012 - 07.2018
MBA - Business Administration
Texas State University
Bachelor of Arts - Psychology
Texas State University
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