Rena Cousins

• Assisted in patient intake and triage, ensuring efficient workflow within clinical setting.
• Assisted in patient intake and triage, ensuring efficient workflow within clinical setting.
• Coordinated patient appointments and follow-up communications to enhance patient satisfaction.
• Managed electronic health records (EHR) to maintain accuracy and compliance with regulations.
• Educated patients on treatment plans and medication usage, fostering understanding and adherence.
• Implemented quality control measures for patient documentation to ensure consistency and reliability in records.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

• Supported healthcare providers during examinations by preparing necessary instruments and materials.
• Educated patients on treatment plans and medication usage, fostering understanding and adherence.
• Implemented quality control measures for patient documentation to ensure consistency and reliability in records.
• Streamlined supply inventory processes, reducing waste and improving resource availability.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
• Performed routine medical procedures, including EKGs and blood draws, with precision and care.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Conducted patient follow-up calls to monitor treatment progress and answer any questions.

Medical Assistant Education

Completed coursework and training in Medical Assisting, including:

• Medical terminology and anatomy & physiology
• Patient intake, vital signs, and clinical procedures
• Phlebotomy and specimen collection
• Medication administration and injections
• Medical office procedures and patient scheduling
• Electronic health records (EHR) and documentation
• Infection control and OSHA standards
• HIPAA compliance and patient confidentiality
• Basic clinical and administrative medical assisting skills
• CPR/First Aid and patient safety