Hi, I’m
Rena Demirjian
Las Vegas,NV
Summary
Dependable Food Service Worker and Bartender with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality bartender and food service to drive patron satisfaction.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in banquet position. Ready to help team achieve company goals.
Knowledgeable and dedicated customer service professional with extensive experience in service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating team work.
Overview
23
years of professional experience
Work History
Nonnys Docs LV
Loan Signing Agent
07.2021 - Current
Job overview
- Interacted with clients to prepare necessary documentation.
- Worked with team to prepare commitment and pre-approval letters.
- Reviewed income documents from clients and assessed suitable solutions.
- Interviewed borrowers and took loan applications.
Nonnys Kitchen
Owner/Operator Baker and Sales
11.2010 - 09.2022
Job overview
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Prepare Keto Menu and Bake all products to be sold
- Had over 400 regular customers to serve.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
Smiths
Grocery Clerk
04.2020 - 05.2021
Job overview
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Retrieved items for customers and verified prices.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Prepared orders for customers without delay to deliver excellent service.
- Worked with floor team and managers to meet wide range of customer needs.
Egg Works
Restaurant Food Server
05.2018 - 01.2020
Job overview
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
Primerica Financial Services
Regional Vice President of Sales
08.2012 - 03.2018
Job overview
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- ALWAYS IN THE TOP 10 IN THE STATE OF NEVADA
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Established and maintained positive relationships with vendors to determine product availability and quality.
Revere Golf Course
Beverage Cart Attendant/Bartender
03.2011 - 12.2012
Job overview
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Greeted guests and inquired into beverage choices.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained cart cleanliness and sanitation by washing glasses and bar equipment and wiping down menus to remove fingerprints and smears.
Oceans 11
Bartender
11.2000 - 11.2010
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Pay out jackpots, complete and organize tax forms
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
PFS University Henderson, NV
Life Insurance License from Finance
Quicken NMLS CertificationOnline
NMLS License (Loan License) from Mortgage Loans
07.2021
Kaplan Career InstituteLas Vegas, NV
Investment License Series 6.63,26 from Finance
05.2016
Skills
- Hospitality and Accommodation
- Customer Service
- Creative Mixology
- Credit and Cash Transactions
- Reconciling Cash Drawers
- Maintaining Clean Bar
- Prepare Cocktails
- Safe Serving Knowledge
- Clear and Effective Communication
- Food Service Management
- Energetic and Outgoing
- Cocktail Service
- Worked with several various POS systems
Timeline
Loan Signing Agent
Nonnys Docs LV
07.2021 - Current
Grocery Clerk
Smiths
04.2020 - 05.2021
Restaurant Food Server
Egg Works
05.2018 - 01.2020
Regional Vice President of Sales
Primerica Financial Services
08.2012 - 03.2018
Beverage Cart Attendant/Bartender
Revere Golf Course
03.2011 - 12.2012
Owner/Operator Baker and Sales
Nonnys Kitchen
11.2010 - 09.2022
Bartender
Oceans 11
11.2000 - 11.2010
PFS University
Life Insurance License from Finance
Quicken NMLS Certification
NMLS License (Loan License) from Mortgage Loans
Kaplan Career Institute
Investment License Series 6.63,26 from Finance