Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rena Kammer

Copperas Cove,TX

Summary

Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.

Overview

26
26
years of professional experience

Work History

Case Manager

Families in Crisis
11.2023 - 01.2025
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.

Intake Specalist

Families in Crisis
02.2021 - 11.2023

During my employment as an intake specialist. I would screen domestic violence victims, to ensure that they were eligible for our services, and complete their intake packets with them. I also was responsible for providing them with their medications and keeping records of when they were taken.

Supervisor

LOWES Merchandising Service Team
04.2020 - 09.2020
  • Duties include reading planograms and managing overnight store resets
  • Stocking and maintaining bays along with conducting price and inventory changes., duties included customer relations including handling customer complaints and resolving issues to reduce shrinkage and theft in the store

Cashier, Photo Lab Assistant

WALGREENS
10.2006 - 10.2007
  • Duties included maintaining photo lab equipment along with providing customers with education they needed to select the proper equipment needed for their photography needs
  • Operated cash register for cash, check and credit card transactions with 100% accuracy
  • Restocked, arranged and organized merchandise in front lanes to drive product sales

Photo Lab Supervisor Eckerds

CVS
01.2001 - 10.2006
  • The supervisor duties included, ordering inventory, increasing sales and working with loss prevention representatives to reduce shrinkage and theft in the store
  • Resolving customer complaints and increasing a hundred percent compliance with OSHA standards was also a part of supervisor duties

Photo Lab Supervisor

WALMART
01.1999 - 01.2001

Education

Masters of Arts - Criminal Justice

Texas A&M University Central Texas
Killeen, TX
05-2026

Skills

  • Inventory Specialist
  • Customer Service Specialist
  • Time management skills
  • Written and verbal communication
  • Records management
  • Case management
  • Client advocacy
  • Patient assessment
  • Individualized counseling
  • Case documentation

Timeline

Case Manager

Families in Crisis
11.2023 - 01.2025

Intake Specalist

Families in Crisis
02.2021 - 11.2023

Supervisor

LOWES Merchandising Service Team
04.2020 - 09.2020

Cashier, Photo Lab Assistant

WALGREENS
10.2006 - 10.2007

Photo Lab Supervisor Eckerds

CVS
01.2001 - 10.2006

Photo Lab Supervisor

WALMART
01.1999 - 01.2001

Masters of Arts - Criminal Justice

Texas A&M University Central Texas
Rena Kammer