PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Accomplishments
Timeline

RENAD JARZYNSKI

ZURICH NORTH AMERICA
Greater Chicago Area,IL
15
years of professional experience

HR transformation and employee experience leader with 15+ years of progressive experience leading enterprise initiatives within a complex, matrixed Fortune 500 organization. Proven success identifying business and employee needs, developing scalable solutions, and leading cross-functional programs from strategy and design through implementation, change adoption, measurement, and continuous improvement. Experience spans HR shared services, workplace transformation, flexible work, culture, employee listening, manager effectiveness, rewards and recognition, community investment, HR technology, and enterprise communications. Skilled at connecting people, process, technology, and data to improve employee experiences and business outcomes.

Work History

Employee Experience & Culture Lead

6 Years
ZURICH NORTH AMERICA | 09.2020 - Current
  • Led enterprise employee experience and culture initiatives for rewards & recognition and manager excellence, partnering across HR and business to design, implement, and improve programs impacting employees and leaders.
  • Transformed Zurich North America's recognition strategy from a program into a broader business and culture lever; external recognition of the program has cited 99% activation and more than 18,000 recognitions in one week.
  • Led the strategy and implementation of enterprise recognition technology, coordinating requirements, testing, communications, stakeholder engagement, rollout, and adoption across multiple functions.
  • Created and led Empowering Managers Through Feedback, an enterprise manager-effectiveness listening program; designed the survey and measurement approach, analyzed employee feedback, and translated insights into actionable data for leaders and managers.
  • Developed leadership-ready presentations, recommendations, communications that connect employee insights, recognition data, manager effectiveness, and business priorities to practical actions.
  • Influenced stakeholders across complex matrix without direct authority, aligning HR, technology, communications, finance, business leaders, and other partners around enterprise priorities and implementation plans.

Employee Engagement & Community Investment Special

2 Years 11 Months
ZURICH NORTH AMERICA | 09.2020 - 08.2023
  • Led Zurich North America's employee engagement and community investment strategies, combining employee listening, analytics, program design, communications, and platform implementation to strengthen employee experience and culture.
  • Managed enterprise employee engagement survey strategy, communications, participation, analysis, reporting, and translated results into actionable insights for HR and business leaders.
  • Partnered with internal teams and external stakeholders to increase awareness, adoption, participation, and continuous improvement based on employee feedback and program data.
  • Developed and launched MyImpact, Zurich's employee giving and volunteering platform, centralizing employee donations, volunteering, and community engagement.

Strategic Lead - High Performance Culture & Flexible Working

7 Months
ZURICH NORTH AMERICA | 02.2020 - 09.2020
  • Led Zurich North America's High Performance Culture strategy, shaping enterprise initiatives that enhanced collaboration and improved employee experience.
  • Developed and launched Zurich's flexible work strategy, creating the framework and approach that enabled greater workplace flexibility across the organization.
  • Partnered with HR and business leaders to translate culture and workforce strategy into scalable programs, driving adoption and transforming employee engagement at Zurich.
  • Supported organizational readiness and change through stakeholder engagement and implementation planning, ensuring effective communication and feedback integration.

Strategic Project Lead - Workplace Strategy & Employee Experience

2 Years 8 Months
ZURICH NORTH AMERICA | 06.2014 - 02.2017
  • Led the strategic design and development of Zurich North America's new Schaumburg headquarters, focusing on HR, workplace, technology, culture, and employee experience.
  • Led and communicated change management, technology, and culture change on behalf of the business for a $400M, 783,000-square-foot LEED Platinum campus supporting nearly 3,000 employees.
  • Coordinated diverse stakeholders to translate organizational and employee needs into future-state workplace solutions, ensuring readiness for transition.
  • Delivered headquarters project on time and under budget, supporting organizational goals and employee experience.

Human Resource Representative

2 Years 1 Month
ZURICH NORTH AMERICA | 05.2012 - 06.2014
  • Delivered HR Shared Services contact-center and workforce-administration support for payroll, benefits, leave management, HR policies, and HR systems to over 30,000 employees and retirees in U.S. and Canada.
  • Resolved inquiries from employees and managers, researched HR process and policy questions, and coordinated with HR specialist teams to ensure accurate, timely service.
  • Developed a strong foundation in HR operations, employee lifecycle processes, systems, and service delivery, facilitating progression into enterprise transformation and employee-experience roles.

Operations Processing Technician

1 Year
ZURICH NORTH AMERICA | 05.2011 - 05.2012
  • Processed submissions, renewals, endorsements, and other insurance transactions, ensuring timely and accurate policy documentation for underwriters and underwriting assistants.
  • Operated processing equipment to ensure efficient workflow and product integrity.
  • Monitored production quality standards to maintain compliance with regulatory requirements.
  • Collaborated with cross-functional teams to streamline operational processes and enhance productivity.

Education

Bachelor of Science - Business Management And Organizational Behavior

Benedictine University | Lisle

Skills

Employee Experience
Culture & Engagement
Rewards & Recognition
Manager Excellence
Employee Listening
People Insights & Analytics
HR Transformation
Change Management
Project & Program Management
HR Technology Implementation
Stakeholder Management
Cross-Functional Leadership
Process Improvement
Organizational Readiness
HR Operations
Executive Communications

Accomplishments

  • Recognition Transformation: Rebuilt and evolved enterprise recognition strategy to strengthen culture, engagement, and business impact while managing program costs.
  • Manager Excellence: Built Empowering Managers Through Feedback from concept through survey design, measurement, insight generation, leader reporting, and ongoing program governance.
  • Flexible Work: Designed and launched Zurich's flexible work approach and supported enterprise adoption of new ways of working.
  • Community Investment: Developed and launched an employee giving and volunteering platform from concept through implementation and adoption.
  • Headquarters Transformation: Helped lead employee experience, technology, culture, and change management for a $400M enterprise workplace

Timeline

Employee Experience & Culture Lead

ZURICH NORTH AMERICA
09.2020 - CurrentRead More

Employee Engagement & Community Investment Special

ZURICH NORTH AMERICA
09.2020 - 08.2023Read More

Strategic Lead - High Performance Culture & Flexible Working

ZURICH NORTH AMERICA
02.2020 - 09.2020Read More

Strategic Project Lead - Workplace Strategy & Employee Experience

ZURICH NORTH AMERICA
06.2014 - 02.2017Read More

Human Resource Representative

ZURICH NORTH AMERICA
05.2012 - 06.2014Read More

Operations Processing Technician

ZURICH NORTH AMERICA
05.2011 - 05.2012Read More

Benedictine University

Bachelor of Science from Business Management And Organizational Behavior
Read More
RENAD JARZYNSKI