Renada McLaughlin
Midland,TX
Summary
To join a company where I can grow as an employee, while utilizing my education and previous work experience
Reliable CDL Delivery Driver known for high productivity and efficiency in task completion. Possess specialized skills in route planning, cargo handling, and safety compliance which contribute to timely and accurate deliveries. Excel in communication, time management, and adaptability, ensuring seamless operations and customer satisfaction.
Dependable and service-focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations.
Compassionate Nursing Assistant with proven ability to deliver patient care with efficiency and high productivity. Skilled in vital signs monitoring, patient hygiene assistance, and medical record documentation. Excel at communication, empathy, and patience, ensuring optimal support and care in fast-paced environments.
Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.
Overview
17
17
years of professional experience
Work History
CDL Delivery Driver
Ashley Furniture Homestore
Midland, Texas
02.2024 - 01.2025
- Assisted warehouse personnel in loading packages onto trucks when necessary.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Developed routes for daily deliveries based on shipping orders or customer requests.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Kept accurate logs of all deliveries and trips.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Ensured all shipments were properly secured before leaving the facility.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Notified customers of delays to decrease calls to support.
- Reported mechanical problems encountered with vehicles to dispatch.
- Communicated effectively with dispatchers regarding any changes in delivery schedules or routes due to traffic delays or weather conditions.
- Filed vehicle logs, cargo records or billing statements according to company regulations.
- Maintained accurate records of deliveries, including invoices, manifests, and other relevant documents.
- Utilized GPS and maps for efficient route planning.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Loaded and unloaded vehicles at distribution center and delivery address.
CDL Delivery Driver
US Foods
Midland, Texas
08.2022 - 02.2024
- Assisted warehouse personnel in loading packages onto trucks when necessary.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Developed routes for daily deliveries based on shipping orders or customer requests.
- Kept accurate logs of all deliveries and trips.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Handled merchandise in accordance with product handling standards.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Ensured all shipments were properly secured before leaving the facility.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Notified supervisors when supplies were low or repairs were needed.
- Contacted customers prior to delivery to coordinate delivery times.
- Transported and safely delivered items to prevent damage or loss.
- Notified customers of delays to decrease calls to support.
- Provided feedback related to customer satisfaction after each delivery run.
- Loaded and unloaded cargo in accordance with company procedures.
Behavioral Health Assistant / Certified Nursing Assistant
Private Care
Midland, TX
01.2019 - 08.2022
- Sitting with mental health patients
- Charting patients every 30 minutes
- Changing briefs, emptying urinals and foleys
- Showering and assisting patients with feedings
- Supporting patient’s emotional and social needs
- Assisted with lesson planning, designing activities to promote language, cognition and memory skills.
- Answered office phone calls and emails, answering questions, and scheduling appointments with doctors.
- Participated in professional development workshops to stay current with mental health practices.
- Observed clients' behavior during individual or group sessions to ensure safety of all parties involved.
- Prepared lesson outlines and plans in assigned subject areas and submitted to teachers for review.
- Provided education and resources to patients and families about mental health conditions and coping mechanisms.
Rainbow Press By Safeguard
11.2018 - 08.2020
- Greeting customers
- Answering phones
- Invoicing and checking AR
- Taking customer payments
- Working in Excel
- Placing orders via email or phone
- Printing NCR and other items on the Fiery Press Machine
Caregiver
Private Care
Midland, TX
04.2015 - 01.2019
- Taking Care of Patient’s needs
- Running errands with and for patient
- Bathing Patient
- Dressing Patient
- Administered prescribed medications on a timely basis following care plan instructions.
- Supported bathing, dressing and personal care needs.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Followed safe lifting and transferring techniques to transport residents.
- Followed care plan and directions to administer medications.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Assisted clients with maintaining good personal hygiene.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Engraving Supervisor
Century Graphics
Midland, Texas
12.2013 - 11.2018
- Supervise and manage on average 5-7 employees to ensure that product orders are processed exactly how the customer requested
- Facilitates a monthly orientation and training for employees emphasizing on safety policies of the company, and the importance of customer satisfaction
- Maintains scheduling and event calendars
- Create, maintain, and enter information into databases
- Setup and manage paper and electronic filing systems, record information, update paperwork, maintain documents, such as attendance records, correspondence and other materials
- Operate office equipment, such as fax machines, copiers, phone systems, and arrange for repairs when equipment malfunctions
- Complete forms in accordance with company policies and procedures
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Created new strategies for improving customer service standards within the organization.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Trained new employees on company policies and procedures.
- Developed strategies to improve team performance and productivity.
- Implemented new operational procedures, increasing efficiency.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Administrative Assistant
Ameritox
Midland, Texas
06.2011 - 12.2013
- Assisted office manager in daily operations from reception to accounting
- Once urine specimens were received via FedEx I would correctly label, test and store the specimen
- Used a wide range of monitoring panels to test for medications and other drugs
- Made sure all Osha safety was utilized while testing the urine specimens including wearing safety glasses, apron and gloves
- Schedule and confirm appointments for clients, customers, or supervisors, and file paperwork
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Responded to customer issues to provide immediate resolution and improve retention.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Front Desk Manager
Days Inn and Suites
Midland, TX
08.2007 - 06.2011
- Greet guests, register, assign rooms and issue room keys
- Answer inquiries pertaining to hotel services, guest registration, travel directions, or make recommendations regarding shopping, dining, or entertainment
- Keep records of room availability and guests’ accounts, manually or using ledgers or by using computers
- Record accounts and charges with guest during checkout process
- Transmit and receive messages, using telephone switch boards
- Record guest’s complaints or comments, and refer customers to managers as necessary
- Developed lasting relationships with guests that built loyalty and drove hotel revenue.
- Greeted guests upon arrival and checked them in to their rooms.
- Performed cashier duties such as taking payments, balancing accounts, handling refunds and resolving any discrepancies that arose.
- Generated reports detailing daily actions, guest numbers, accounting expenses and income and room service usage.
- Mentored new staff on correct procedures, compliance requirements and performance strategies.
- Posted room charges for food, liquor and telephone calls based on individual customer actions.
- Processed employee time sheets, payroll information and other administrative documents.
- Managed reservations by answering calls, responding to emails and booking accommodations.
- Recruited and trained new employees to meet job requirements.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Worked with room service, housekeeping, maintenance and security to meet all guest needs.
- Prepared monthly budgets for the front office department based on projected sales figures.
- Replied to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
Education
High School Diploma -
Midland Lee High School
Midland, TXClass A CDL -
Howard College
Big Spring, TXSkills
- Independent work
- Teamwork
- Prioritization
- Adaptability
- Reliability
- Organization
- Detail orientation
- Loading and unloading proficiency
- Problem-solving capacity
- Effective communication
- Fuel-efficient driving
- Vehicle inspection
- Forklift operation experience
- Route planning expertise
- GPS navigation systems
- Defensive driving techniques
- DOT regulations compliance
- Logbook maintenance
- Personal hygiene support
- Monitoring fluids
- Medical record tracking
- Healthcare ethics
- Patient care
- Basic life support
- Medication administration
- Case management
- Computer literate
- Patient mobility support
- Patient care and safety
- Training and mentoring
- Skilled trainer
- Billing and filing
- Schedule coordination
- Microsoft outlook, word, and Excel
- Excellent time management skills
- New hire training
References
Available upon request.
Timeline
CDL Delivery Driver
Ashley Furniture Homestore
02.2024 - 01.2025
CDL Delivery Driver
US Foods
08.2022 - 02.2024
Behavioral Health Assistant / Certified Nursing Assistant
Private Care
01.2019 - 08.2022
Rainbow Press By Safeguard
11.2018 - 08.2020
Caregiver
Private Care
04.2015 - 01.2019
Engraving Supervisor
Century Graphics
12.2013 - 11.2018
Administrative Assistant
Ameritox
06.2011 - 12.2013
Front Desk Manager
Days Inn and Suites
08.2007 - 06.2011
High School Diploma -
Midland Lee High School
Class A CDL -
Howard College