Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Renae Aleman

Fort Lauderdale

Summary

Dedicated and highly skilled Dental Assistant with 4+ years of experience supporting general, restorative, cosmetic, and orthodontic dental procedures. Certified in Expanded Functions, Dental Radiography, and CPR. Strong expertise in patient care, chairside assisting, radiographic imaging, infection control, and treatment plan coordination. Recognized for exceptional organizational skills, adaptability, and the ability to work effectively in high-volume dental practices while delivering a superior patient experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Dental Designs Of Plantation
01.2021 - Current
  • Greet patients warmly upon arrival, check them in, and confirm appointment details.
  • Answer incoming calls, respond to questions, and schedule or reschedule patient appointments to keep the schedule full and efficient.
  • Present and explain treatment plans in clear, patient-friendly language, covering procedures, timelines, and costs.
  • Review insurance coverage with patients, including covered services, co-pays, deductibles, and out-of-pocket estimates.
  • Offer and arrange payment plans or financing options to help patients proceed with recommended treatment.
  • Follow up on pending treatment cases to ensure patients schedule and complete care.
  • Verify insurance benefits prior to appointments and accurately enter details into the patient’s chart.
  • Submit pre-authorizations for major procedures and track approvals to avoid treatment delays.
  • Process insurance claims electronically and follow up on unpaid or denied claims to secure payment.
  • Collect patient co-pays and balances at time of service, posting payments accurately to their accounts.
  • Maintain accurate and up-to-date patient records, treatment notes, and medical histories in dental software.
  • Coordinate patient flow between front office and clinical staff to ensure procedures start on time.
  • Manage recall and reactivation systems to contact overdue patients and fill the schedule.
  • Confirm upcoming appointments via phone, text, or email reminders.
  • Generate and review reports on production, collections, and case acceptance to support office goals.
  • Handle patient concerns and complaints professionally, resolving issues to maintain trust and satisfaction.
  • Keep the front desk and reception area clean, organized, and welcoming at all times.
  • Order and maintain office supplies to support smooth daily operations.
  • Work collaboratively with the dental team to ensure a seamless patient experience from check-in to check-out.

Dental Assistant

TLC Dental
01.2019 - 12.2021
  • Greet and prepare patients for treatment, ensuring comfort and explaining procedures to ease anxiety.
  • Review and update patient medical histories and dental records.
  • Provide post-operative and preventive care instructions to patients.
  • Manage patient flow to keep the schedule running efficiently.
  • Perform four-handed dentistry, anticipating dentist’s needs during all procedures.
  • Pass instruments, retract tissue, manage suction, and keep the field clear.
  • Assist in general, cosmetic, pediatric, periodontal, prosthodontic, oral surgery, and endodontic procedures.
  • Apply topical anesthetics, fluoride treatments, and sealants (Expanded Functions).
  • Place and remove rubber dams, matrices, and wedges.
  • Fabricate, cement, and adjust temporary crowns and bridges.
  • Assist in implant surgeries and surgical extractions.
  • Take, process, and mount intraoral, extraoral, panoramic, and CBCT radiographs.
  • Ensure proper patient positioning and radiation safety procedures.
  • Capture diagnostic photos for treatment planning.
  • Take highly accurate impressions for crowns, bridges, dentures, and orthodontic appliances.
  • Pour, trim, and articulate stone models.
  • Fabricate custom trays, night guards, and whitening trays.
  • Polish removable appliances before delivery to the patient.
  • Mix and prepare composites, amalgams, cements, impression materials, and bonding agents.
  • Select and prepare appropriate burs, instruments, and materials for each procedure.
  • Follow OSHA and CDC protocols for infection prevention.
  • Sterilize instruments and handpieces using autoclaves and ultrasonic cleaners.
  • Disinfect operators between patients and maintain sterile fields.
  • Maintain accurate patient records in dental software (Dentrix, Eaglesoft).
  • Fabricate and cement provisional restorations with proper fit and occlusion.
  • Place liners, bases, and matrix bands.
  • Polish amalgam and composite restorations.
  • Assist in placement of retraction cord.

Dental Assistant Intern

Dr. Michael R. Barnard
01.2017 - 12.2019
  • Greet patients, escort them to the operatory, and prepare them for examinations or procedures.
  • Assist licensed dental assistants and dentists by handing instruments, suctioning, and preparing materials.
    Observe and participate in four-handed dentistry techniques under supervision.
  • Take, process, and mount dental radiographs (intraoral and extraoral) according to safety protocols.
    Prepare and set up treatment rooms with necessary instruments, trays, and materials for each procedure.
  • Sterilize and disinfect instruments, handpieces, and equipment following OSHA and CDC infection control standards.
    Pour, trim, and finish dental models from impressions; create custom trays and whitening trays.
  • Mix dental materials such as alginate, impression material, cements, and restorative materials.
  • Apply topical anesthetics, fluoride treatments, and sealants under direct supervision.
  • Practice charting periodontal measurements and documenting findings in patient records.
  • Shadow and assist during restorative, surgical, preventive, and orthodontic procedures.
  • Restock and organize dental supplies and maintain an accurate inventory log.
  • Provide patient education on proper oral hygiene and post-treatment instructions under supervision.
  • Maintain a clean and organized clinical environment to ensure efficiency and safety.

Education

Expanded Functions Dental Assistant (EFDA) Certifi - Dental Hygiene

Academy For Dental Assistants
St. Petersburg, FL

Skills

  • Four-Handed Dentistry & Chairside Assisting for General, Cosmetic, Surgical, and Implant Procedures
  • Treatment Plan Presentation, Case Acceptance Strategies, and Financial Coordination
  • Dental Radiography (Intraoral, Extraoral, Panoramic, CBCT) – Certified
  • Expanded Functions: Impressions, Temporary Crowns/Bridges, Sealants, and Matrix Placement
  • Surgical Assistance for Extractions, Implant Placement, and Periodontal Procedures
  • Precision Mixing and Handling of Composites, Amalgams, Cements, and Bonding Agents
  • Rubber Dam, Retraction Cord, and Matrix Band Placement/Removal
  • Fabrication of Custom Trays, Whitening Trays, Night Guards, and Bite Splints
  • Infection Control & OSHA/CDC Compliance, Sterilization, and Operatory Preparation
  • Periodontal Charting and Patient Oral Health Education
  • Insurance Verification, Pre-Authorizations, and Electronic Claims Submission
  • Patient Scheduling, Recall Systems, and Calendar Optimization for High Productivity
  • Dental Software Expertise: Dentrix, Eaglesoft, Open Dental, and Digital Imaging Systems
  • Accounts Receivable, Co-Pay Collections, and Payment Plan Management
  • Managing High-Volume Patient Flow in Busy Multi-Provider Practices
  • Strong Knowledge of Dental Terminology, CDT Codes, and Treatment Sequencing
  • Laboratory Skills: Model Pouring, Articulation, and Appliance Polishing
  • Digital and Manual Charting, HIPAA Compliance, and Confidential Record Management
  • Professional and Compassionate Patient Communication & Relationship Building
  • Handling Patient Concerns and Resolving Issues to Maintain Satisfaction and Loyalty
  • Coordination Between Clinical and Administrative Teams for Seamless Operations
  • Supply Ordering, Inventory Management, and Vendor Coordination
  • Time Management and Multitasking in Fast-Paced Environments Without Sacrificing Quality

Certification

  • Expanded Functions Dental Assistant (EFDA)
  • Dental Radiography (X-ray) Certification
  • CPR Certification

Timeline

Front Desk Receptionist

Dental Designs Of Plantation
01.2021 - Current

Dental Assistant

TLC Dental
01.2019 - 12.2021

Dental Assistant Intern

Dr. Michael R. Barnard
01.2017 - 12.2019

Expanded Functions Dental Assistant (EFDA) Certifi - Dental Hygiene

Academy For Dental Assistants

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