Renae Dedon

Registered Certified Pharmacy Technician

CVS Pharmacy

Port Orange, FL

06.2012 - 02.2014

Collected co-payments or full payments from customers.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Counted, measured, and compounded medications following standard procedures.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Reviewed and verified customer information and insurance provider information.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Restocked automated medication dispensing equipment.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Stocked, labeled and inventoried medication to keep accurate records.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Counted and labeled prescriptions with correct item and quantity.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Entered and processed patients' prescriptions into internal system.
Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Set up and modified patient profiles in [System] to include current information such as medications and insurance details.
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.