Renae Powell
Kaysville,UT
Summary
Experienced with resolving complex disputes and managing client relations. Utilizes conflict resolution techniques to address and solve issues efficiently. Track record of effective communication and problem-solving that enhances team performance and client satisfaction.
Overview
28
28
years of professional experience
Work History
Resolution Specialist
Alta Management
05.2021 - 09.2025
Billing Manager
Alta Management
05.2017 - 05.2021
Insurance Representative
Tanner Clinic
10.2008 - 05.2017
Customer Service Representative
Teleperformance
12.2005 - 10.2009
- I answer calls and questions from Medicare part D members concerning their account.
Sales Floor Associate
Kohl’s
11.2004 - 01.2008
- Assisted customers put together outfits and backed up the cashiers when it got busy.
Grocery Account Manager
LeNatures Water
05.2004 - 07.2004
- Visit stores from Southern Idaho to N. SLC; that carried LeNatures to see how it was doing in sales.
Purchasing/Bookkeeping/Inside Sales
Circle Industries, LC
06.1997 - 04.2004
- Responsible for Inside sales; taking orders, purchased the metal, responsible for Accounts Receivable
Education
Associates Degree - Medical Billing and Insurance Coding
Eagle Gate College
Layton, UtahHigh School Diploma - undefined
Roy High School
Roy, UT05.1991
Skills
- Excellent written and oral communication skills
- Outgoing
- Team Player
- Strong leadership and team skill: Served Two terms on Eagle Gate College Student Council
- De-escalation techniques
- Conflict resolution skills
Timeline
Resolution Specialist
Alta Management
05.2021 - 09.2025
Billing Manager
Alta Management
05.2017 - 05.2021
Insurance Representative
Tanner Clinic
10.2008 - 05.2017
Customer Service Representative
Teleperformance
12.2005 - 10.2009
Sales Floor Associate
Kohl’s
11.2004 - 01.2008
Grocery Account Manager
LeNatures Water
05.2004 - 07.2004
Purchasing/Bookkeeping/Inside Sales
Circle Industries, LC
06.1997 - 04.2004
High School Diploma - undefined
Roy High School
Associates Degree - Medical Billing and Insurance Coding
Eagle Gate College
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