Renae Rauenhorst
Des Moines,IA
Summary
A dependable, hardworking, and detail oriented. Had almost 35 years with my past employer and was able to move upwards over the years. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking full-time position that offers professional challenges utilizing interpersonal skills, to achieve company goals.
Overview
35
35
years of professional experience
Work History
Agency Anlyst
CDS Global Inc.
1901 Bell Ave Des Moines, IA
01.1989 - 11.2023
- Identified and resolved problems through root cause analysis and research.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Queried databases for information needed for report processing.
- Performed yearly audits for agency orders for our publishers.
- Cultivated positive relationships with agents and publishers to deliver timely services and and answer all questions.
- Support staff performance and provided coaching to address inefficiencies.
Education
High School Diploma -
Indianola High School
Indianola, IA05.1987
Skills
- Workflow Analysis
- Regulatory Compliance
- Audit Support
- Documentation and Reporting
- Account Reconciliation
- Deadline Adherence
- Continuous Improvement
- Compliance Analysis
- Team Collaboration and Leadership
Timeline
Agency Anlyst
CDS Global Inc.
01.1989 - 11.2023
High School Diploma -
Indianola High School