Dedicated Human Resources professional with a track record of delivering service excellence in fast-paced environments, showcasing strong multitasking abilities with a keen eye for detail.
Overview
8
8
years of professional experience
Work History
Benefits Coordinator (FT temporary)
Surgery Partners
Brentwood, TN
08.2023 - 02.2024
Assist employees with benefits enrollment and changes, providing guidance on plan options and implications.
Work from Service Now ticketing queue to answer benefit related questions, issues, and concerns.
Assist in the implementation process for new HRIS to include simulation and testing.
Work with various insurance vendors to investigate discrepancies and provide resolution on escalated matters.
Routinely prepare HR reports related to the benefits team.
Operations Support Assistant (part-time)
Land Title Guarantee Company
Denver, Colorado
06.2021 - 04.2023
Heavy data entry processing.
Manage an online ticketing system.
Communicate with various sales representatives to ensure accurate data entry within master records.
Conduct research on public records, such as court decisions, deeds, and liens.
Troubleshoot reported problems and provide solutions.
Follow and maintain company security policies.
Benefits Coordinator
Envision Radiology
Colorado Springs
07.2020 - 04.2021
Administer employee benefits plans including health insurance, wellness programs, and 401k retirement plans.
Serve as the primary contact for employees, plan vendors and third-party administrators to resolve concerns and claims issues.
Create and coordinate benefit communications for new hire orientations and open enrollment.
Monthly benefit invoice reconciliation including audits and payment.
Coordinate with payroll to ensure accurate employee benefit deductions.
Talent Acquisition Coordinator
Colorado College
Colorado Springs
02.2017 - 05.2020
Post and manage open positions on ATS system (PeopleAdmin).
Facilitate background screening and pre-employment testing.
Process personnel actions and payroll changes to include new hires, terminations, promotions, employment status and salary changes in college HRIS platform (Banner).
Facilitate new hire onboarding in person and virtually.
Complete Form I-9 processing (includes E-Verify).
Respond timely to all employee verifications of employment and income requests.
Work with Payroll to maintain electronic employee timesheets.
Provide front desk coverage, greet visitors, and field employee inquiries.
Benefits Specialist
Cherwell Software
Colorado Springs, CO
08.2015 - 02.2017
Administration of employee benefits including health insurance, retirement plans, and wellness programs.
Conduct new hire benefits orientation presentations.
Conduct annual health fairs and flu shot clinics.
Process STD, LTD, Life and worker's compensation claims.
Support ACA reporting requirements for 1095 C/1094 C forms.
Participated in benefits renewal process, analyzing proposals and making recommendations.
Coordinated open enrollment activities.
COBRA processing to include eligibility notices, enrollments, and monthly payment tracking.
Monthly benefit invoice reconciliation.
Coordinate with payroll to ensure accurate benefits deductions
Education
BA - English
University of Colorado at Denver
Skills
HRIS Administration
Employee Onboarding
New Hire Orientation
Benefits Administration
I-9 Administration (E-Verification)
Virtual Team Environments
Background Screening
ATS Knowledge
Recruiting Processes
Ability and desire to learn and train on new software/systems
Medical Insurance Biller /Insurance Verification Specialist at Surgery PartnersMedical Insurance Biller /Insurance Verification Specialist at Surgery Partners