Versatile professional with a background in fleet support, customer service, safety awareness, and education. Brings organized vehicle handling, team coordination, and training experience in French and computer skills, along with clear communication in Spanish, French, Haitian Creole, and English.
17
years of professional experience
Work History
Lead Driver
1 Year 6 Months
Avis Budget Group | Fort Lauderdale-Hollywood International Airport, FL | 02.2025 - 08.2026
Coordinated daily rental-car fleet operations by moving and positioning vehicles, ensuring fleet readiness and organized workflow among team members. Adhered to safety and operational procedures in fast-paced airport environment to maintain operational integrity.
Directed Avis Budget Group rental vehicles between branch locations and service areas.
Inspected vehicles for damage, fuel level, cleanliness, and readiness before customer use.
Coordinated rental lot traffic flow and organized parked vehicles by availability.
Ensured cleanliness and sanitation of kitchenware, utensils, and dishwashing areas to support kitchen efficiency. Facilitated smooth kitchen operations by maintaining availability of dishes and equipment for service while adhering to food-safety standards.
Cleaned dishes, glassware, and utensils in Diosa Restaurant dish area.
Scrubbed pots, pans, and kitchen equipment for Diosa Restaurant service.
Sanitized dish machines, sinks, and work surfaces to restaurant standards.
Asset Protection Team Member
5 Months
Walmart | Indianapolis, IN | 04.2024 - 09.2024
Established a safe shopping environment for customers and associates through risk identification, adherence to asset-protection procedures, and effective incident response.
Supported Walmart customers with friendly service and product location assistance.
Stocked shelves, bins, and endcaps following Walmart merchandising standards.
Processed register transactions and handled cash, card, and coupon payments.
Taught French language and culture to high school students while coordinating department activities to enhance student engagement. Prepared lessons and supported educational projects, fostering a positive and organized learning environment.
Instructed French language lessons for Lycee Scientifique students across varied proficiency levels.
Developed lesson plans aligned with Lycee Scientifique curriculum goals and standards.
Assessed student writing, speaking, and reading using classroom evaluations and assignments.
Investigator / Migrant Observer
3 Years
International Organization for Migration (IOM) | , Dominican Republic | 01.2012 - 01.2015
• Documented information on migrant populations from field observations for migration-related initiatives.
• Supported investigation of incidents involving IOM staff, vendors, and beneficiaries.
• Collected witness statements and supporting evidence for case files.
• Reviewed travel records, contracts, and financial documents for irregularities.
Computer and Office Software Instructor
2 Years
CEFASA | , Dominican Republic | 01.2010 - 01.2012
Instructed basic computer skills, including Windows, Microsoft Word, Excel, PowerPoint, and internet navigation, enhancing learners' digital literacy. Supported learners in building confidence with office software, enabling effective use of technology in personal and professional settings.
Instructed software classes for CEFASA students in classroom and lab settings.
Developed lesson plans for CEFASA software training programs.
Demonstrated application tools and computer procedures during instruction sessions.
Education
Certificate - Computer Science
NFOtep | Dominican Republic | 01-2011
Bachelor's Degree - Education Sciences
American University of Modern Sciences | Port-au-Prince, Haiti | 01-2006
Skills
Driving and vehicle operations
Fleet management
Problem-solving and organization
Asset protection and safety awareness
Problem-solving and organization
Software proficiency
Teamwork and leadership
Customer service and communication
Fleet training coordination
LANGUAGES
Spanish — Fluent | French — Fluent | Haitian Creole — Fluent | English — Intermediate