RENANE SIMMONS
GROVETOWN,GA
Summary
A System Administrator with over 14 years of information technology support experience with the United States Army. My responsibilities were to install and configure computer systems, diagnose hardware and software defects, and support new application rollouts. I am also experienced in legal transcription with in-depth knowledge of legal terminology and reporting procedures. I also know medical terminology used in computer-aided transcription technologies and public communication. I dictate and translate voice-to-text transcription. I am aware of state and federal regulations and statutes, legal document filing procedures, and courtroom filing procedures. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Information Technology Specialist/Systems
U.S. Army Active Duty
09.2012 - 11.2016
- I overseen the migration of a centralized configuration management plan for multi-site businesses, prioritizing standardized system frameworks to ease future support deployments
- I designed service call policies, specifying proficiencies for employees and escalation points when support ticket resolution required supervisor expertise
- I have implemented SharePoint to facilitate order entry, shipping, and accounting tasks.
Education
Hotel, Restaurant, and Tourism Management -
Atlanta Technical College
Atlanta, GA05.2022
Court Reporter - Court Reporter
Brown College of Court Reporting
Atlanta, GA12.2020
Bachelor of Science - Criminal Justice
North Carolina Central University
Durham, NC05.1994
Skills
- Communication Access Realtime Reporting
- Voice Theory
- Medical terminology
- Realtime captioning
- Computer hardware expertise
- Courtroom and legal procedures
- Computer troubleshooting and maintenance
- Legal terminology
- Microsoft Office 365
- Transcript preparation
- Information reporting
- Typist at 60 wpm
Certification
- [180 wpm level], - [2021]
- [200 wpm level], - [2021]
Timeline
Information Technology Specialist/Systems
U.S. Army Active Duty
09.2012 - 11.2016
Hotel, Restaurant, and Tourism Management -
Atlanta Technical College
Court Reporter - Court Reporter
Brown College of Court Reporting
Bachelor of Science - Criminal Justice
North Carolina Central University
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