Renard Jennings
Windsor Mill,MD
Summary
Dynamic security professional with exceptional experience at Allied Universal Security Services, adept at conflict de-escalation and risk assessment. Known for dependability and flexibility in an ever-changing work landscape, with strong focus on collaborative efforts to achieve secure results. Holds multiple security licenses while being communicative in English and Spanish , ensuring superior customer service and effective communication in diverse environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Baltimore, MD
10.2024 - Current
- Patrolled and monitored 3,000 acre Tradepoint Atlantic Property in company security vehicle, and on foot ensuring secured areas remained locked down and no unauthorized personnel had access.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Responded swiftly to emergencies in coordination with local law enforcement to minimize property damage.
- Wrote detailed incident reports after having conducted a thorough investigation of the scene at hand.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Security Officer
The Study Hotel at Johns Hopkins
Downtown Baltimore
03.2024 - 09.2024
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems for security breaches.
Concierge
Renaissance Harborplace Hotel
Baltimore, MD
10.2022 - 08.2023
- Facilitated smooth check-in and check-out processes, minimizing wait times and improving guest satisfaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
- Maintained detailed knowledge of local attractions, events, and services to better assist guests in making informed plans.
- Prioritized safety by remaining vigilant for potential security threats and reporting suspicious activity promptly when required.
- Coordinated transportation arrangements for guests, leading to seamless travel experiences.
Restaurant Worker
Miss Shirleys Cafe
Baltimore, MD
08.2020 - 08.2022
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
- Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
- Streamlined communication between front-of-house and back-of-house teams for smoother operations during busy shifts.
- Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
- Developed strong rapport with regular customers, contributing to increased repeat business.
- Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Security Officer
Safe Management, Russell Street
Baltimore, MD
11.2012 - 09.2013
- Checked and verified photo identification prior to granting facility access of M&T Bank Stadium.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
High School Diploma - Biological Sciences
Baltimore Polytechnic Institute
Baltimore, MDSkills
- Fluent In Spanish
- Patrol Operations
- Conflict De-Escalation
- Boxing/Kickboxing 6 years
Certification
- Maryland State Security Guard Card License
- New Jersey State Sora's Security Guard License
- Maryland Handgun Qualification License
- Maryland Conceal Wear and Carry Permit
- Utah Conceal Firearm Permit
- Federal Transportation Worker Identification Credential Card Issued by Transportation Security Administration
- Maryland Class C Drivers License
Timeline
Security Officer
Allied Universal Security Services
10.2024 - Current
Security Officer
The Study Hotel at Johns Hopkins
03.2024 - 09.2024
Concierge
Renaissance Harborplace Hotel
10.2022 - 08.2023
Restaurant Worker
Miss Shirleys Cafe
08.2020 - 08.2022
Security Officer
Safe Management, Russell Street
11.2012 - 09.2013
High School Diploma - Biological Sciences
Baltimore Polytechnic Institute