RENATA JACKSON
Halethorpe,MD
Summary
Experienced ESL and early elementary English educator with approximately four years of international teaching experience in China. Skilled in phonics-based literacy instruction, reading comprehension development, and curriculum design using McGraw-Hill Wonders and supplementary literacy programs. Known for fostering student confidence, measurable reading growth, and strong school-family communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Wonderland Lead Teacher
Kids R Kids/Case International
04.2022 - Current
- Designed and adapted McGraw-Hill Wonders curriculum to meet the needs of advanced ESL learners in Grades 1–3, ensuring rigorous, engaging, and level-appropriate instruction.
- Created comprehensive, activity-rich master lesson plans using Excel for extended after-school classes lasting 2–3 hours.
- Collaborated closely with the school principal to develop and maintain a structured, high-quality advanced after-school English program.
- Played a key role in program expansion by training and mentoring new teachers and assistant teachers.
- Supported measurable student growth, with learners achieving an average increase of 100–200 Lexile points over one school year.
- Prepared detailed daily reports and semester-long progress reports to support parent-teacher conferences and ongoing student development. Write daily reports and semester reports for parent teacher meetings.
Senior Claims Advocate
Next Insurance
11.2019 - 01.2022
- Accomplishments: Creating training content for general liability claims handling and presenting the content to onboarding claims professionals. Work closely with the lead of Claims trainer to develop unique training strategies for interactive training via Zoom. Work with in-house product manager and engineering for the development of our ground up, in house claims system. Maintain a timely diary (schedule) regarding my pending claim files. Bring complex claims to resolution by establishing a genuine rapport with all parties, completing timely and effective investigations and using unique negotiation and resolution strategies.
Claims Professional II
Chubb/ACE, Inc.
03.2017 - 11.2019
- Accomplishments: Successfully adapt to a new client account with a higher claim count than initially predicted; Mentor entry level adjusters and assist in everyday training and oversight; Acted as a back up claims manager by setting up and assigning claims as clients reported new losses.
Peer advisor, Residential advisor and instructor
University of Texas at Arlington
06.2014 - 08.2016
- UT Arlington/Upward Bound Math and Science: Advisor
- I was a member, turned employee of the Upward Bound Math and Science program for a total of nine years. The participation in this program entailed peer advisory, mentorship, tutoring and classroom management for secondary school children (ages 14-18). I was able to create and maintain meaningful interaction with my students throughout the duration of my time with the program and still do, to this day.
- Instructor for the 1st place winners of the UIL Duet acting team in the 2016 Academic Bowl competition.
- Tutoring algebra, pre-calculus, biology and physics.
- Facilitating a practice space for the robotics team and monitoring progress.
- Managing student activity through the students’ time on campus and overnight in residential halls.
- Leading our team of advisors to create new and creative activities for students during downtime and after tutoring sessions.
Education
Bachelor of Arts - Political Science, English
University of Texas Arlington
Arlington, TX01-2016
Skills
- Curriculum design and adaptation
- Student assessment and progress tracking
- Parent communication and reporting
- Classroom management across cultures
- Lesson planning and educational resource creation
- Educational technology integration
- Inclusive practices
- Reflective teaching
- Conflict resolution
Accomplishments
- ESL Literacy - Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Targeted Development - Met with parents and guardians to discuss children's progress and to determine priorities and resource needs.
- Dynamic Teaching Techniques - Instructed students in academic subjects using variety of techniques such as phonetics, multisensory learning and repetition to reinforce learning.
- Curriculum Development - Tailored educational curriculum to students with range of learning styles, disabilities, strengths and weaknesses. Developed innovative semester lesson plans and practical application exercises for classroom, improving Lexile reading leves by an average of 100 points per year
Certification
I currently hold a TEFL Certificate which can be provided upon request. I have also enrolled in Moreland University in order to begin the process of securing an online, alternative teaching certificate.
Teaching Specializations
- Phonics and reading fluency instruction
- Inquiry based learning
- Vocabulary acquisition strategies
- Differentiated instruction
- Small-group literacy intervention
- Early childhood English education
- Bilingual classroom collaboration
- ESL literacy development
Timeline
Wonderland Lead Teacher
Kids R Kids/Case International
04.2022 - Current
Senior Claims Advocate
Next Insurance
11.2019 - 01.2022
Claims Professional II
Chubb/ACE, Inc.
03.2017 - 11.2019
Peer advisor, Residential advisor and instructor
University of Texas at Arlington
06.2014 - 08.2016
Bachelor of Arts - Political Science, English
University of Texas Arlington