RENATA LOZANO
MCKINNEY,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Five Below
10.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Caregiver
Angelitos Primary Home Care
11.2020 - 10.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Sales Associate
Bath & Body Works
10.2019 - 03.2020
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
Sales Associate
JCPenney
07.2017 - 02.2018
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Education
COMMUNITY COLLEGE
06.2024
High school or equivalent -
PORT ISABEL HIGH SCHOOL
05.2019
Skills
- Dressing Room Assistance
- Product Promotion
- Written and Verbal Communication
- Cash Handling
- Goal-Driven
- Bilingual in Spanish
Accomplishments
- Awarded “Employee of the Month” in JcPenney.
- Excellent customer service recognition, promoted from seasonal to permanent position.
Certification
FLUENT SPANISH - 10+ years
CUSTOMER SERVICE - 3 years
RETAIL - 3 years
Timeline
Sales Associate
Five Below
10.2022 - 05.2023
Caregiver
Angelitos Primary Home Care
11.2020 - 10.2021
Sales Associate
Bath & Body Works
10.2019 - 03.2020
Sales Associate
JCPenney
07.2017 - 02.2018
COMMUNITY COLLEGE
High school or equivalent -
PORT ISABEL HIGH SCHOOL
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