Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Renata Wilk

Stuart,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

26
26
years of professional experience

Work History

Customer Service Cashier

Publix
02.2023 - Current
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Demonstrated excellent customer service skills while processing payments, helping customers find items and answering questions.
  • Developed strong organizational skills to efficiently manage multiple task simultaneously, such as operating a cash register and received payment by cash, check, credit cards, vouchers or automatic debits.
  • Performed daily opening and closing duties such as counting out cash drawers and verifying amounts against sales receipts.

Personal Caregiver

Self-employed
04.2000 - 01.2023
  • Maintained clean, safe, and well-organized patient environment.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Airline Customer Service Agent

LOT Polish Airlines
05.1997 - 02.2000
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.

Education

Associate of Arts -

Collage of Art
Warsaw
05.1989

High School Diploma -

High School
Warasaw
05.1986

Skills

  • Dedicated individual with extensive experience providing efficient customer service skills
  • Adept at accurately handling cash transactions, processing credit cards, and resolving customer complaints Able to work in fast-paced environment while remaining friendly and professional
  • Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance
  • Operates well in both individual and team capacities
  • Reliable with good work ethic and the ability to quickly adapt to new task and environments

Languages

Polish
Native or Bilingual

Timeline

Customer Service Cashier

Publix
02.2023 - Current

Personal Caregiver

Self-employed
04.2000 - 01.2023

Airline Customer Service Agent

LOT Polish Airlines
05.1997 - 02.2000

Associate of Arts -

Collage of Art

High School Diploma -

High School

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Renata Wilk