Renate Logue
3000 Skyline Terrace,WV
Summary
Proven Pharmacy Technician III from WVUH Specialty Pharmacy, adept in workflow optimization and team collaboration. Excelled in obtaining authorizations and training staff, enhancing service quality and efficiency. Skilled in problem-solving and confidentiality, significantly improved financial performance by streamlining claims processes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pharmacy Technician III
WVUH Specialty Pharmacy
03.2018 - Current
- Obtained authorizations through multiple insurances both through utilizing websites, portals and contacting insurance companies
- Trained new employees in the authorization processes, Epic system and day to day operations of facility
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems.
Reimbursement Specialist
Bioscript
04.2013 - 03.2018
- Guided office staff on how to effectively complete prior authorization forms and appeals documentation to achieve positive results.
- Prevented delays and claim denials by correcting information prior to submission.
- Ensured timely payment of claims by promptly addressing and resolving any discrepancies or issues with insurance providers.
- Enhanced the overall financial performance of the organization by diligently monitoring outstanding claims and following up on overdue payments.
Registrar
Fairmont General Hospital
05.2009 - 07.2013
- Updated computer system with latest information to keep records current and accurate.
- Improved data integrity by conducting regular audits of student records and making necessary corrections.
- Facilitated registration with admissions and records departments for smooth administration processes.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
Education
No Degree - Early Childhood Education
Fairmont State University
Fairmont, WVSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Certification
WV BOP Certified
National PTCB Certified
Timeline
Pharmacy Technician III
WVUH Specialty Pharmacy
03.2018 - Current
Reimbursement Specialist
Bioscript
04.2013 - 03.2018
Registrar
Fairmont General Hospital
05.2009 - 07.2013
No Degree - Early Childhood Education
Fairmont State University
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