Renato Ferlin
Arlington,VA
Summary
Dynamic leader with extensive experience at Amazon, excelling in project planning and capacity management. Successfully launched two AWS core regions, driving over $10 billion in investments. Proven ability in coaching teams and fostering cross-functional collaboration, delivering significant cost avoidance and operational excellence in data center infrastructure projects.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager of Technical Infrastructure Program Managers
Amazon
Virginia, US
01.2020 - Current
- Managing a team of individual contributors, senior program managers, and people managers responsible for developing and launching new regions, and delivering data center capacity through infrastructure projects across Canada, Latin America, and the United States.
- Led the launch of two AWS core regions in Canada and Mexico, a $10 billion investment.
- Delivered 430 MW in customer capacity in the United States in 2024, and tracking 720 MW in 2025, which combined represents over $6B in CapEx projects.
- Drove a site consolidation initiative that generated $24 million in cost avoidance.
Sr Technical Infra Program Manager
Amazon
Virginia, US
06.2019 - 01.2020
- Managing a multi-cultural 7/24 Datacenter Operations team in two different locations across Montreal island, ensuring that all operational SLAs are being measured and achieved.
- Leading core initiatives of our central operations on behalf of the Canada region. Standardization of the core processes to stay in compliance with company's highest standards.
- Team Development & Career growth. Setting up internal initiatives with different organizations to support team's engagement and its development.
- Partnering with, Amazonian stakeholders and Colocations during datacenter expansions / building phase. Supporting them to ensure we have the proper infrastructure for our customers and a safety environment for our employees.
Datacenter Manager
Amazon
Montreal, Canada
09.2017 - 06.2019
- Managing a team of individual contributor’s senior program managers and people manager responsible for develop and launch new regions, and deliver data center capacity through infrastructure projects across Canada, Latin America, and United States.
- Led the launch of two AWS Core Regions in Canada and Mexico, $10B investment.
- Delivered 430MW in customer capacity in United States in 2024, and tracking 720MW in 2025 which combined represents over $6B in Capex projects.
- Drove a site consolidation initiative that generated $24M in cost avoidance.
- Managing tactical projects across Latin America and US regions. Oversee the cost, schedule, and performance of data center infrastructure deployments. Review day-to-day project tasks by managing cross-functional teams to support on time delivery of data centers. Teams include: Real Estate, Design Engineers, Finance, Construction, Cabling infrastructure.
- Managing strategic programs. Forecast long range planning for future data center infrastructure deployments. Collaborate with capacity planning stakeholders to understand demand forecasts and timing to ensure data centers are delivered on time to support customer demand.
- Establishing and maintaining standard language agreements (SLA) with cross-functional teams to ensure on time deliveries of data center infrastructure deployments. Manage weekly meetings with all stakeholders and senior leadership to ensure infrastructure deployments are managed to an on time schedule. Provide weekly and ad-hoc reporting to ensure projects are documented and reported to broader stakeholders.
- Risk Management. Identifying and reporting issues before they occur and establish mitigation steps to ensure an on time data center infrastructure deployment. Capture lessons learned and implement for future projects.
- Collaborating with, Amazonian stakeholders and Colocations during datacenter expansions / building phase. Supporting them to ensure we have the proper infrastructure for our customers and a safety environment for our employees.
Datacenter Manager
Amazon
São Paulo, Brazil
02.2015 - 09.2017
- Managed a 7/24 Datacenter Operations team composed of 15 employees across three different sites.
- Datacenter capacity management. Ongoing reviews in the current capacity of our services in order to meet customer demands.
- Key participation in datacenter room and site build outs, oversighting aspects of the infrastructure, network, and service’s turn-up and staffing. Coordination of teams on the ground to achieve companies’ deadlines.
- Implementation of the secondary path in the optical ring (DWDM) that interconnects all datacenter locations in Brazil. After the implementation, I worked with service provider to improve the quality of services and its documentation.
Area Manager
AT&T
Campinas, Brazil
09.2009 - 01.2015
- Managing 7/24 Network Support Operations composed of 20 level 1 and 2 analysts who provided lan, wan, wlan and load balancer support services for customers with global presence.
- Responsible for building and maintaining remote support for around 12,000 network devices for large companies such as General Motors, Dow Chemical, Whirlpool and IBM.
- Acted as Technical Project Manager to develop a model of support, which transformed the way AT&T internal teams used to operate.
- Responsible for Developing and maintaining KPI and SLA reports to the AT&T executive board in my organization.
Technical Leader
AT&T
Campinas, Brazil
04.2008 - 09.2009
- Coordinated 15+ professionals responsible for manage a multi-technology environment for huge customers worldwide.
- Remotely worked on project's transition from US to Brazil following business direction.
- Responsible for support team’s control activities such as working schedule, overtime and stand by approvals, technical interviews, report generation, team performance analysis, service improvement plans and SLA achievement.
Education
MBA - Business Management
Fundação Getulio Vargas
Brazil01.2014
MBA - Infrastructure Technology Management
Instituto Brasileiro de Tecnologia Avançada
Brazil01.2004
Skills
- Project planning
- Coaching and mentoring
- Cross-functional teamwork
- Complex Problem-solving
- Capacity planning
- Data center operations
Certification
- White Belt Certified
- Yellow Belt Certified
Accomplishments
- AWS Region Launch, Led the team to launch two AWS Regions which represents over $10B investment.
- Data Center Capacity Delivery, Led the team to deliver thirteen data centers in United States, representing a portfolio of $3B, and 430MW in Gen AI customer capacity.
- Productivity Boost, Increased team productivity by 40% through targeted team consolidation initiatives.
Additional Information
PERSONAL AND CONFIDENTIAL
Languages
- Fluent English
- Fluent Portuguese
- Basic Spanish
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
Manager of Technical Infrastructure Program Managers
Amazon
01.2020 - Current
Sr Technical Infra Program Manager
Amazon
06.2019 - 01.2020
Datacenter Manager
Amazon
09.2017 - 06.2019
Datacenter Manager
Amazon
02.2015 - 09.2017
Area Manager
AT&T
09.2009 - 01.2015
Technical Leader
AT&T
04.2008 - 09.2009
MBA - Business Management
Fundação Getulio Vargas
MBA - Infrastructure Technology Management
Instituto Brasileiro de Tecnologia Avançada
Similar Profiles
Ruben Frausto JrRuben Frausto Jr
Maintenance Technician III at AmazonMaintenance Technician III at Amazon
Sreeram TRSreeram TR
Catalog Manager at AmazonCatalog Manager at Amazon
Yashvvi JangidYashvvi Jangid
Senior Risk Analyst at AmazonSenior Risk Analyst at Amazon
Vivian MaxwellVivian Maxwell
Associate at AmazonAssociate at Amazon
Daniel S. PoolerDaniel S. Pooler
Server at Various RestaurantsServer at Various Restaurants