Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Renato Ziu

Renato Ziu

Worcester, 34 Dellwood Road ,MA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Rideshare Driver

Uber
07.2019 - Current
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Followed company guidelines and policies when interacting with passengers.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Adhered to all safety regulations and traffic laws while driving.

Cashier

Global Montello Group
06.2014 - 06.2019


  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Debt Collector Specialist

ZiG Shpk
11.2010 - 05.2014
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Processed payments and applied to customer balances.
  • Negotiated to collect balance in full.
  • Researched accounts and completed due diligence to resolve collection problems.
  • Trained new team members on scripts, company services, and collection strategies.
  • Counseled debtors on payment options and arranged installment agreements.
  • Achieved performance goals on consistent basis.
  • Quantified debtor balances to avoid late payments and bad credit.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.
  • Established relationships with customers to encourage payment of delinquent accounts.
  • Researched billing errors and discrepancies to initiate corrective action.

Education

High School Diploma -

I.Muca, High School
Albania
09.1998

Skills

  • Customer Satisfaction
  • Mathematical Skills
  • Business Documentation
  • Time Management
  • Strong Working Relationships
  • Fluent in English
  • Database Updating
  • Communications
  • Helpful
  • Safety

Languages

Albanian
Native or Bilingual
English
Professional Working
Italian
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Rideshare Driver

Uber
07.2019 - Current

Cashier

Global Montello Group
06.2014 - 06.2019

Debt Collector Specialist

ZiG Shpk
11.2010 - 05.2014

High School Diploma -

I.Muca, High School

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Renato Ziu