Overview
Work History
Education
Skills
Languages
Timeline
Generic

Renatta Montes

San Diego,CA

Overview

4
4
years of professional experience

Work History

Barista

S3 Coffee Bar
02.2023 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Table Busser and Host

Willis Seafood And Raw Bar
05.2021 - 01.2023
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods
  • Supported servers by responding to guest needs and retrieving items
  • Pitched in extra hours and helped other staff during unexpected times of high volume
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment

Restaurant Waitress

El Molcajete Taqueria
09.2019 - 05.2021


  • Participated in dining room side work such as refilling condiment bottles, preparing menus and arranging silverware packages
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate
  • Operated POS systems to cash out customer checks and complete order transactions
  • Cultivated warm relationships with regular customers
  • Kept register accurate through correct billing, payment processing and cash management practices.

Education

High School Diploma -

Cloverdale High School
Cloverdale, CA

Bachelor Of Business: Finance -

San Diego State University
San Diego, CA
05.2026

Skills

  • Customer Relations &Satisfaction
  • POS Systems
  • Financial Transactions
  • Phone Inquiries
  • Complaint Handling
  • Inventory Records
  • Memorization
  • Language Skills (Bilingual, Spanish)
  • Social with Customers and Staff

Languages

Spanish
Native or Bilingual

Timeline

Barista

S3 Coffee Bar
02.2023 - Current

Table Busser and Host

Willis Seafood And Raw Bar
05.2021 - 01.2023

Restaurant Waitress

El Molcajete Taqueria
09.2019 - 05.2021

High School Diploma -

Cloverdale High School

Bachelor Of Business: Finance -

San Diego State University

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Renatta Montes