RENAUD MIRTIL
Delray Beach
Summary
Housekeeper, with over 10 years of experience in the Sales and Hospitality industries. Highly organized, results-driven professional eager to apply my expertise in achieving ambitious team goals and driving business growth. Housekeeping, Cleaning Customer Service Skills Housekeeping, Cleaning Customer Service Skills Willing to relocate: Anywhere
Driven Front Desk Agent highly skilled in managing reservations, telephone calls, and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.
Overview
10
10
years of professional experience
1
1
Language
Work History
Front Service Clerk/Cashier
Publix supermarkets
02.2022 - Current
- Assist customer access to in-store purchases while using the cash register.
- Maintained well-organized and fully stocked shelves, ensuring products were easily accessible to customers.
- Organized and prepared customer orders for curbside pickup, ensuring accuracy and timely fulfillment
Sales Associate
The Revenue Optimization Companies (T-ROC)
02.2021 - 06.2024
- Co-managed digital insights.
- Utilized CRM software to track customer preferences, purchase history, and follow-up on making leads
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Operated the cash register and processed transactions accurately.
Customer Service Specialist
Walmart
08.2016 - 02.2019
- Assisted customers with product returns or exchanges according to store standards, directing them to the appropriate return area online or in-store.
- Ran routine quality inspection checks to ensure store safety and cleanliness.
- Ability to efficiently prioritize tasks in order with the outlined plan, while thriving in a fast-paced environment like Walmart
Education
Arts (AA) (Associate) - undefined
Palm Beach State College
Lake Worth, FL02.2026
Skills
- Bilingual, Haitian Creole
- Laborer, Construction Tasks
- Communication Skills
- Problem Solving
- Team Collaboration
- Organized & Efficient
Store cleaning
Hospitality services
Listening skills
Timeline
Front Service Clerk/Cashier
Publix supermarkets
02.2022 - Current
Sales Associate
The Revenue Optimization Companies (T-ROC)
02.2021 - 06.2024
Customer Service Specialist
Walmart
08.2016 - 02.2019
Arts (AA) (Associate) - undefined
Palm Beach State College