Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gorane Eliance

Fort Lauderdale

Summary

Highly motivated, dependable, and detail-oriented professional with over 5 years of experience in customer service, hospitality, and administrative support. Known for exceptional interpersonal skills, reliability, and a strong work ethic. Adept at managing multiple tasks in fast-paced environments, delivering excellent guest experiences, and maintaining accuracy in data entry and transactions. Fluent in English and Haitian Creole, with a proven ability to connect with diverse clients and team members.

Overview

7
7
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification

Work History

Hotel Front Desk Clerk

Extended Stay America
Fort Lauderdale
08.2020 - Current
  • Greet and assist guests with check-in and check-out procedures, ensuring a positive and welcoming experience.
  • Accurately process payments, update reservations, and maintain guest records in the property management system.
  • Provide information on hotel services, local attractions, and resolve guest inquiries or concerns promptly.
  • Maintain lobby appearance and ensure security procedures are followed duri

Cook /Customer Service Cashier

BurgerFi (Airport Location)
Fort Lauderdale
06.2018 - 03.2020
  • Operated cash register, processed customer orders, and handled cash and credit transactions with accuracy.
  • Prepared and cooked menu items according to company standards while maintaining a clean and safe kitchen environment.
  • Delivered friendly, efficient customer service to ensure guest satisfaction.
  • Assisted with inventory management and restocking of supplies.

Education

Penn Foster Career School
Fort Lauderdale, FL

Skills

  • Customer Service & Guest Relations
  • Front Desk Operations
  • Data Entry & Record Management
  • Cash Handling & Point-of-Sale Transactions
  • Time Management & Multitasking
  • Conflict Resolution & Problem-Solving
  • Bilingual: English & Haitian Creole
  • Hospitality & Housekeeping Support

Certification

  • Home Health Aide (HHA) Certificate

Timeline

Hotel Front Desk Clerk

Extended Stay America
08.2020 - Current

Cook /Customer Service Cashier

BurgerFi (Airport Location)
06.2018 - 03.2020

Penn Foster Career School
Gorane Eliance