Rendon Garcia
Waxahachie,TX
Summary
Energetically led as Shift Leader at Georgie Boys Ice Cream, mastering cash handling and fostering team leadership. Excelled in staff training, enhancing customer service management, and resolving complaints efficiently. Achieved significant improvements in staff engagement and operational efficiency, showcasing strong verbal communication and creative problem-solving skills.
Overview
2
2
years of professional experience
Work History
Shift Leader
Georgie Boys Ice Cream
Waxahachie, TX
06.2023 - Current
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Assisted in training new employees on shift operations.
- Identified needs of customers promptly and efficiently.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Maintained cleanliness and organization of the work area to uphold company standards.
Education
Business Administration
Dallas College, Cedar Valley Campus, Lancaster, Tx
Lancaster, TX05-2026
Skills
- Staff training and development
- Team leadership
- Shift paperwork completion
- Production reporting
- Safety processes and procedures
- Training assistance
- Complaint resolution
- Positive attitude
- Staff supervision
- Drawer assignments
- Client service
- Strong verbal and written communication
- Strategic thinking
- Staff engagement
- Customer service management
- Cash handling
- Creative problem solving
Affiliations
- Collegiate baseball player
Timeline
Shift Leader
Georgie Boys Ice Cream
06.2023 - Current
Business Administration
Dallas College, Cedar Valley Campus, Lancaster, Tx
Similar Profiles
Noah BlecknerNoah Bleckner
Ice Cream Scooper at Justine's Ice Cream Parlour Ice Cream Parlour, St Michaels, MdIce Cream Scooper at Justine's Ice Cream Parlour Ice Cream Parlour, St Michaels, Md
Hasibul Hasan TalhaHasibul Hasan Talha
Trainee Sales Officer at DHAKA ICE CREAM INDUSTRIES LTD. (POLAR ICE CREAM)Trainee Sales Officer at DHAKA ICE CREAM INDUSTRIES LTD. (POLAR ICE CREAM)
M. A. MunimM. A. Munim
Senior Section Manager–HR & Compliance at Dhaka Ice Cream Industries Ltd. (Polar Ice Cream)Senior Section Manager–HR & Compliance at Dhaka Ice Cream Industries Ltd. (Polar Ice Cream)