Desiring role in dynamic company that prioritizes advancement opportunities, applying diverse work experience towards fulfilling career objectives.
Overview
20
years of professional experience
Work History
Legendary Engraving, LLC
Carlsbad, NM
CEO
03.2024 - Current
Job overview
Developed and executed strategic initiatives to drive company growth and market expansion.
Oversaw operational efficiency, implementing process improvements across multiple departments.
Cultivated strong relationships with stakeholders to enhance collaboration and achieve business objectives.
Analyzed market trends to inform decision-making and align organizational goals with industry demands.
Established new revenue streams by identifying market opportunities and launching innovative products or services.
Created a positive work culture, resulting in increased employee satisfaction and retention rates.
Achieved company growth by implementing strategic plans and streamlining operations.
Allen Theatres Inc.
Carlsbad, NM
Janitorial Lead
09.2023 - Current
Job overview
Supervised daily cleaning operations, ensuring compliance with safety and quality standards.
Trained and mentored junior staff on efficient cleaning techniques and equipment handling.
Developed cleaning schedules to optimize workforce productivity and resource allocation.
Conducted regular inspections to maintain cleanliness and address potential hazards promptly.
Contributed to a positive work environment through open communication channels among team members.
Rose Gold Services, LLC
Artesia, NM
Field Service Technician
07.2022 - 02.2024
Job overview
Conducted thorough assessments and repairs of malfunctioning equipment on-site, enhancing overall system performance.
Monitored and assessed equipment performance through systematic maintenance checks to ensure operational efficiency.
Facilitated joint efforts with engineering teams to refine processes and boost service delivery efficiency.
Rose Gold Lube and Wash
Artesia, NM
Oil Change Technician
05.2022 - 02.2024
Job overview
Conducted oil changes to maintain vehicle performance while ensuring compliance with established safety protocols.
Diagnosed lubrication system problems to enhance vehicle reliability and customer satisfaction.
Managed inventory of oil and filters to ensure timely availability and support operational needs.
Performed tire dismounting and mounting to ensure optimal vehicle performance through air checks, rotations, and rebalances.
Fostered an efficient work environment by ensuring cleanliness and organization, contributing to overall shop productivity.
Supported management in maintaining optimal inventory levels to ensure timely access to necessary materials for services.
Evaluated vehicle conditions during oil changes to recommend essential services or repairs, enhancing customer satisfaction.
Strengthened customer relationships through transparent communication of service recommendations and detailed explanations of completed tasks.
Performed interior vacuuming and exterior window washing to enhance overall customer satisfaction.
Boosted customer satisfaction through timely and meticulous oil change execution.
Enhanced team dynamics by fostering a culture of collaboration and support to improve workplace morale.
Nighthawk Completion Services, LLC
Midland, TX
Hydrostatic Tester
01.2020 - 05.2022
Job overview
Conducted hydrostatic tests on pressure vessels to ensure compliance with safety standards.
Developed and implemented testing procedures to enhance accuracy and efficiency.
Trained junior technicians in hydrostatic testing techniques and safety protocols.
Collaborated with engineering teams to troubleshoot equipment issues during testing processes.
Maintained accurate records of test results and provided detailed reports for quality assurance audits.
Mentored staff on best practices for equipment calibration and maintenance, improving reliability of tests.
Oversaw workflow of hydrostatic testing operations to optimize productivity and minimize downtime.
State of Louisiana
Pollock, Louisiana
Sewing Operator
01.2013 - 10.2018
Job overview
Take measurement of materials for production accuracy
Clean sewing machines continuously to avoid shorts being damaged
Distribute finished products to clients as arranged
Inspect production equipment
Aztec Well Service
Artesia, NM
Derrick Operator
05.2011 - 12.2011
Job overview
Inspect derricks, or orders their inspection, prior to being raised or lowered
Inspect derricks for flaws, and cleans and oils derricks in order to maintain proper working conditions
Control the viscosity and weight of the drilling fluid
Repair pumps, mud tanks, and related equipment
Set and bolt crown blocks to posts at tops of derricks
Listen to mud pumps and checks regularly for vibration and other problems, in order to ensure that rig pumps and drilling mud systems are working properly
Starts pumps that circulate mud through drill pipes and boreholes to cool drill bits and flush out drill-cuttings
Position and align derrick elements, using harnesses and platform climbing devices
Mack Energy Cooperation
Artesia, NM
Derrick Operator
09.2007 - 02.2011
Job overview
Inspect derricks, or orders their inspection, prior to being raised or lowered
Inspect derricks for flaws, and cleans and oils derricks in order to maintain proper working conditions
Control the viscosity and weight of the drilling fluid
Repair pumps, mud tanks, and related equipment
Set and bolt crown blocks to posts at tops of derricks
Listen to mud pumps and checks regularly for vibration and other problems, in order to ensure that rig pumps and drilling mud systems are working properly
Starts pumps that circulate mud through drill pipes and boreholes to cool drill bits and flush out drill-cuttings
Position and align derrick elements, using harnesses and platform climbing devices
The Connection
Carlsbad, NM
Customer Service Representative
01.2006 - 06.2006
Job overview
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
Education
Artesia High School
Diploma
Skills
Derrick safety oversight
Kitchen proficiency Cashier duties Customer engagement Food service
Customer care
Client assistance center
Training on Microsoft tools
Welding skills training
Multilingual communication
Commitment to excellence
Accomplishments
Raising 7 children until here recently now it’s just me and 3 of my children