Rene Billings
Diamond A/Goss BBQ
Luling,TX
5
years of professional experience
Versatile professional with experience in food preparation, service writing, stocking, and point-of-sale support. Strong in communication, scheduling, and time management, with a proven ability to keep operations moving efficiently. Committed to safe work practices, quality service, and well-maintained workspaces.
Work History
Cook/Sales Associate
3 Years 4 Months- Monitored grill and smoker temperatures to maintain food safety and consistent cooking quality.
- Prepared barbecue meats, sides, and sauces according to kitchen recipes and service standards.
- Restocked ingredients, supplies, and cooking stations to support smooth kitchen operations.
- Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
- Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction, and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Processed cash, card, and mobile payments accurately at point of sale.
- Maintained clean, organized sales floor and service areas throughout shift.
- Restocked merchandise, supplies, and display items to support smooth operations.
- Supported team members with opening, closing, and daily sales tasks.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Service Writer
2 Years 1 Month- Prepared accurate repair orders, estimates, and warranty documentation.
- Advised customers on repair needs, service recommendations, and maintenance intervals.
- Coordinated communication between customers, technicians, and parts department.
- Scheduled appointments and prioritized workflow to maintain efficient shop throughput.
- Reviewed vehicle concerns and verified completed repairs before customer delivery.
- Resolved service questions, complaints, and follow-up calls with professional communication.
- Processed warranty claims and supported manufacturer service requirements.
- Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
- Developed customized preventative maintenance plans tailored to individual client needs, extending the lifespan of their vehicles while preventing costly future repairs.
- Contributed to team goals by upselling additional services based on customer needs, generating increased revenue.
Stocker
3 Months- Replenished merchandise across sales floor, maintaining organized stock levels and consistent product availability.
- Organized overstock in receiving and overhead locations to support accurate inventory access.
- Rotated merchandise to preserve product quality and reduce damaged or expired stock.
- Located items using inventory systems and aisle signage to speed customer and associate assistance.
- Greeted customers and directed to requested products.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Stocker
2 Months- Collaborated with department teams to prioritize replenishment and keep high-demand products available.
- Zoned departments to improve presentation, remove misplaced items, and support smooth shopping flow.
- Trained new associates on stocking procedures, backroom organization, and safety expectations.
- Replenished merchandise across sales floor, maintaining organized stock levels and consistent product availability.
- Organized overstock in receiving and overhead locations to support accurate inventory access.
- Rotated merchandise to preserve product quality and reduce damaged or expired stock.
- Located items using inventory systems and aisle signage to speed customer and associate assistance.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Greeted customers and directed to requested products.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Education
High School Diploma
TABC Seller Server - TABC Certification
Licensed Vocational Nursing - Vocational Nursing
Skills
Meal preparation
Food handling
Food safety compliance
Sanitation practices
Kitchen equipment management
Cooking
Cleaning and organization
Willing to learn
Positive attitude
Shelf stocking
Product organization
Sales transactions
Schedule coordination
Order preparation
Cost estimates
Customer service expertise
Teamwork and collaboration
Time management
Problem-solving skills
Interests
Experimenting with different creative mediums
like acrylic paint
acrylic resin
and woodworking
to expand skills and techniques.
Crafting and DIY Projects
Drawing and Painting
Exploring various forms of art
such as
Dirty pour with acrylic paint
and wood burning
and acrylic resin wind chimes to nurture creativity and personal growth.
Timeline
Cook/Sales Associate
Diamond A/Goss BBQ
09.2021 - 01.2025Read More
Stocker
Home Depot
05.2021 - 08.2021Read More
Stocker
Walmart
03.2021 - 05.2021Read More
Service Writer
Benny Boyd Dodge of Gonzales
09.2019 - 10.2021Read More
Learn To Serve 360
TABC Seller Server from TABC Certification
Read More
Orange Grove High School
High School Diploma
Read More
Vernon Regional Junior College
Licensed Vocational Nursing from Vocational Nursing
Read More