Rene Brice
Milwaukee,WI
Summary
Experienced retail management professional focused on driving store performance through effective team collaboration and strategic planning. Skilled in inventory management, customer service, and staff development, ensuring consistent operational success. Known for adaptability and reliability in meeting changing business needs, while maintaining high standards and achieving results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Coach
Walmart
Milwaukee, WI
11.2006 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Submitted orders for new inventory.
- Coordinated staff training sessions on new products sales techniques ensuring team members well-versed equipped effectively sell merchandise meet customer needs.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Managed schedules, time off request, meal exceptions
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed food safety
- Compliance Champion
- My Local Social Champion
- Providing great customers service and excellent shopping experience to our customers
HR Manager
Walmart
Milwaukee, WI
08.2021 - 10.2024
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Oversaw legal compliance with federal, state and local laws and regulations including unemployment hearings
- Implemented performance reviews and motivational strategies to elevate HR team results including store turn over
- Organized and led staff orientation programs and training to promote collaboration.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Monitored time off request, managed meal exceptions, completed total store schedules for over 400 associates
- Promote associate engagement and community events
- Answer calls related to hiring, sending emails, faxes and managing associates leave of absences,.
Education
High School Diploma -
James Madison High School
Milwaukee, WI06-2005
Skills
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
- Task delegation
- Succession planning
Certification
- Certified Food Safety Manager, Walmart
Timeline
HR Manager
Walmart
08.2021 - 10.2024
Coach
Walmart
11.2006 - Current
High School Diploma -
James Madison High School