Rene' Dudley
Summary
Results-driven professional with extensive experience in underwriting and claims processing. Demonstrates strong attention to detail and effective communication skills, ensuring accuracy and timely processing of documentation. Recognized for expertise in managing diverse tasks and providing reliable support to achieve business objectives.
Overview
31
31
years of professional experience
2
2
Certifications
Work History
Underwriting Assistant III
CSU Producer Resources Inc
02.2008 - Current
- Organize and maintain underwriting documentation and files.
- Process incoming applications and enter data into underwriting systems.
- Communicate with agents to gather necessary information needed for documentation or to process transactions.
- Review policy details for accuracy and completeness before releasing to agents.
- Coordinated with other departments to facilitate smooth workflow processes.
- Assist with new business processing, renewals, endorsements, cancellations and reinstatements.
Sr Claims Assistant
Cincinnati Insurance Company
08.1994 - 02.2008
- Processed claims by reviewing documentation and verifying policy coverage.
- Coordinated with adjusters to gather necessary information for claim evaluations and processing.
- Provided customer service support to policyholders, claimants, and agents over the phone or via email.
- Processed payments for approved claims within specified time frames.
- Investigated and resolved discrepancies in claims data entries.
- Performed data entry into internal systems to process claims requests.
- Utilized claims management software to track claims progress and maintain organized documentation.
Education
BBA - Business Management
Thomas More University
Crestview Hills, KY06-2010
Skills
- Underwriting processes
- Document management
- Customer relationship management
- Effective communication
- Attention to detail
- Time management
- Problem solving
- Adaptability
Certification
AINS Designation
Timeline
Underwriting Assistant III
CSU Producer Resources Inc
02.2008 - Current
Sr Claims Assistant
Cincinnati Insurance Company
08.1994 - 02.2008
BBA - Business Management
Thomas More University