Rene Gonzalez
OK Carz
Auburndale,FL
1
Certification
9
years of professional experience
Experienced with automotive diagnostics, repair, and maintenance. Utilizes technical knowledge and hands-on skills to ensure vehicle reliability and safety. Knowledge of engine systems, brake systems, and electrical components to provide comprehensive automotive solutions.
Work History
Automotive Technician
6 Months- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance.
- Conducted routine maintenance services, enhancing vehicle reliability and safety standards.
- Utilized diagnostic tools to identify technical issues promptly and accurately.
- Collaborated with team members to streamline repair processes, improving workflow efficiency.
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Service Consultant
2 Years 2 Months- Kia Service Consultant
- Hyundai parts seller
- Hyundai Tech
- Shop manager/Service manager
- Coordinated service appointments, optimizing scheduling for efficiency and customer convenience.
- Maintained detailed records of customer interactions and service history for accurate tracking.
- Analyzed service metrics to identify trends and recommend enhancements for operational efficiency.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Warranty Claims
Automotive Lube Technician
1 Year 6 Months- PDI Certified Diagnostic
- Fleet service
- Oil and Tire changes
- Suspension
- Brakes
- Fuel filter maintenance
- Utilized diagnostic tools to identify mechanical issues and recommend repairs.
- Conducted inspections of vehicles to verify compliance with manufacturer specifications.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
Automotive Service Manager
1 Year 11 Months- Assistant Manager/Shop Manager
- Managed daily operations to ensure optimal service delivery and customer satisfaction.
- Trained and mentored staff on best practices for tire installation and maintenance services.
- Conducted regular inventory assessments to maintain adequate stock levels for service needs.
- Collaborated with regional management to align services with company standards and objectives.
- Analyzed service metrics to identify trends, informing strategic decisions for operational enhancements.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Education
Associate in Automotive Technology - Automobile Mechanics With Computerized Injection
Associate of Applied Science - Ornamental Welding
Skills
Strong work ethic
Tire and Oil changes
ASE certification
Attention to detail
Safety awareness
Valid Driver's license
Hand and power tools
Preventive Maintenance
Troubleshooting skills
Inspecting vehicles
Alignments experience
Advanced diagnostics
Certification
- Snap On Verus verdic /Snap
- GM certification
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Automotive Technician
OK Carz
02.2026 - CurrentRead More
Automotive Service Manager
Tire Kingdom
02.2024 - 01.2026Read More
Automotive Lube Technician
Conley Buick GMC
06.2022 - 12.2023Read More
Service Consultant
AutoLand Hyundai and Kia
01.2018 - 03.2020Read More
Mech Tech College
Associate in Automotive Technology from Automobile Mechanics With Computerized Injection
Read More
Saape
Associate of Applied Science from Ornamental Welding
Read More