Rene Gruca

Post Game Pub

Mokena, IL

09.2019 - 04.2024

Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Poured wine, beer and cocktails for patrons.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Checked identification of guests to verify age requirements for alcohol purchase.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Performed opening and closing duties including restocking supplies.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Adhered to state regulations regarding serving alcohol responsibly.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Resolved customer complaints in a professional manner.
Made friendly conversation with customers to provide enjoyable bar experience.
Remained calm and poised during busy periods, promoting great customer service to guests.
Developed good working relationships with fellow employees through effective communication..