Summary

Overview

Work History

Education

Skills

Timeline

Ellerie Day

Spring,TX.

Summary

Dependable Bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

3

3

years of professional experience

Work History

Bartender/Server

The Republic Grille

10.2019 - 10.2022

Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Crafted special drink and cocktail menu items for seasonal offerings.
Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Served high customer volumes during special events, nights, and weekends.
Kept bar presentable and well-stocked to meet customer needs.

Education

Associate of Science - Science, Technology, And Society

Lonestar College

Spring, TX

12.2022

Skills

Food Sales and Promotion
Dining Customer Service
High-Volume Dining
Forecast Preparation
Table Preparation
Food and Beverage Pairings
Buffet Setup and Takedown

Guest Relations Management
Beverage Preparation
Anticipating Guest Needs
Special Requests and Substitutions
Performance Improvement
Warm and Friendly

Timeline

Bartender/Server

The Republic Grille

10.2019 - 10.2022

Associate of Science - Science, Technology, And Society

Lonestar College