Rhea Pike
Bartender/Server
Kihei,HI
Summary
Bartender with progressive experience in hospitality industry ranging from casual to high-end establishments. Consistently contributes to dynamic teams at high-volume, fast-paced establishments. Expert mixologist with special knowledge of beer, wine and spirits.
Overview
12
12
years of professional experience
Work History
Bartender/Server
Cafe O’ Lei
Kihei , HI
11.2019 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Operated efficiently in high-volume setting to prepare and serve cocktails
- Set up bar for operation, obtained cash bank and stocked service bar.
- Trained 5 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Bartender-Server
Lure Fish House
Westlake Village, CA
06.2015 - 11.2019
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Increased bar revenue through development and marketing of featured cocktails.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Trained 3 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Bui Sushi
Malibu, CA
11.2016 - 11.2017
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Hostess
Three’s Bar And Grill
Kihei, HI
04.2014 - 06.2017
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Assisted managers with quickly resolving service- and food-related issues.
- Supervised server balance and monitored table turnover to accurately seat customers.
- Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
Hostess
Cafe O’ Lei
Kihei, HI
01.2014 - 06.2015
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Assisted managers with quickly resolving service- and food-related issues.
- Supervised server balance and monitored table turnover to accurately seat customers.
- Documented reservations and communicated changes to guests.
- Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
Education
High School Diploma -
H.P Baldwin High School
Wailuku, HISkills
High-volume dining
Guest relations management
Sales expertise
Beverage preparation
Hospitality service expertise
Menu memorization
Food and beverage pairings
Cash handling
Food preparation and safety
Ordering procedures
Point of sale operation
Food sales and promotion
Timeline
Bartender/Server
Cafe O’ Lei
11.2019 - Current
Server
Bui Sushi
11.2016 - 11.2017
Bartender-Server
Lure Fish House
06.2015 - 11.2019
Hostess
Three’s Bar And Grill
04.2014 - 06.2017
Hostess
Cafe O’ Lei
01.2014 - 06.2015
High School Diploma -
H.P Baldwin High School