Rene Jimenez
San Diego,CA
Summary
Results-oriented professional with a strong leadership background and a consistent record of rapid advancement in roles. Demonstrates exceptional problem-solving skills and a commitment to team success, backed by experience in behavioral health. Currently pursuing a degree in Psychology at San Diego City College, aiming to apply expertise in a challenging role that fosters personal and professional growth.
Overview
4
4
years of professional experience
Work History
Behavior Therapist
ABS KIDS
San Diego
04.2023 - 01.2025
- Established trusting relationships with clients, providing a foundation for successful behavioral change.
- Administered therapy and behavioral techniques to support client treatment plan in varied environments.
- Developed, managed, and oversaw progress reports and treatment plans to document client progress and milestones.
- Improved client behavior by implementing individualized therapy plans and interventions.
Team Leader Manager
Chic Fil A
San Diego
04.2022 - 03.2023
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Crew Leader
Sonic DriveIn
San Diego, CA
07.2021 - 01.2022
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
Education
Associate of Arts - Psychology
San Diego City College
San Diego, CA01-2025
Skills
- Behavioral Health and Therapy: Experienced in ABA therapy and working with individuals with autism and other developmental disorders
- Leadership and Staff Development: Proven ability to lead and develop teams, driving high performance and customer satisfaction
- Customer Service Excellence: Skilled in creating a welcoming and efficient experience for customers in fast-paced environments
- Operational Efficiency: Experienced in managing day-to-day restaurant operations, including inventory, staff scheduling, and quality control
- Problem-Solving: Quick to identify issues and implement solutions that benefit both the team and the customer experience
- Time Management: Able to prioritize tasks effectively and meet tight deadlines without sacrificing quality or customer satisfaction
- Psychological Insights: Developing an understanding of human behavior, which enhances team management, conflict resolution, and customer interactions
- Data Collection & Analysis: Proficient in collecting and analyzing data to track progress and adjust treatment plans for clients in therapy
- Team Collaboration: Strong communicator with a focus on fostering a collaborative and supportive team environment
Languages
Spanish
Professional
English
Professional
Timeline
Behavior Therapist
ABS KIDS
04.2023 - 01.2025
Team Leader Manager
Chic Fil A
04.2022 - 03.2023
Crew Leader
Sonic DriveIn
07.2021 - 01.2022
Associate of Arts - Psychology
San Diego City College
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