RENE J. MARTINEZ

• Managed installation and configuration of telecommunication equipment for clients.
• Conducted troubleshooting and maintenance to ensure optimal performance of systems.

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• Increased equipment lifespan, performing preventive maintenance and timely repairs.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Evaluated customer needs and feedback to drive product and service improvements.
• Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
• Consulted with customers to assess needs and propose optimal solutions.

• Position: Ship/Rec Clk IV Lead (Full-time)
• Requires the ability to lift at least 50 lbs.
• Requires experience with Excel, Microsoft teams, and Microsoft Word.
• Ability to use various Forklifts (Sit down, Pacer, Stand up, Reach, Clamp).
• Ability to troubleshoot computer systems.
• Requires precise communication with managers from all departments.

• Responsibilities:
• In charge of maintaining the workflow in daily production.
• Completing the daily production quota before the deadline.
• Responsible for maintaining resources such as pallets, shrink wrap, labels, seals, tape, etc.
• In charge of communicating with vendors, sales teams, and carriers with questions or tasks that they may have.
• Responsible for scheduling daily pick-ups from numerous carriers.
• Responsible for submitting PTO requests from team members.
• Implemented new strategies to improve daily production.
• Engaging with teams and filling the needs of concurrent issues from departments that need support.
• Beginning the day with start up meetings to ensure daily tasks are successfully met and everyone is well informed of what's to be expected.