Rene Lopez
Clovis,CA
Summary
Dynamic Care Provider with extensive experience at IHSS, enhancing client independence through personalized care plans and effective activity supervision. Proven ability to coordinate appointments and manage patient care workflows, demonstrating strong organizational skills and attention to detail. Committed to improving quality of life for clients while ensuring seamless healthcare coordination.
Overview
28
28
years of professional experience
Work History
Care Provider
IHSS
Fresno, CA
10.2024 - Current
- Assisted clients with daily living activities to enhance independence and quality of life.
- Developed personalized care plans based on individual client needs and preferences.
- Maintained accurate records of client health status and progress for review by healthcare professionals.
- Coordinated transportation arrangements for clients to medical appointments and social activities.
Patient Access Coordinator
Fresno Pace For Seniors
Fresno, CA
05.2021 - 12.2024
- Coordinated patient scheduling, ensuring efficient appointment management and optimal resource allocation.
- Facilitated patient intake processes, enhancing accuracy of information collection and documentation.
- Collaborated with healthcare teams to streamline communication and improve patient care workflows.
- Implemented process improvements that reduced wait times, enhancing overall patient experience and satisfaction.
Referral Coordinator
Tarlochan S. Tagore M.D.
1822 Jensen Ave. Sanger Ca. 93657
04.1998 - 01.2021
- Coordinated referrals between physicians and specialists to streamline patient care processes.
- Managed patient scheduling and follow-up appointments to enhance operational efficiency.
- Maintained accurate patient records in electronic health record systems for improved data integrity.
- Collaborated with insurance providers to verify coverage and facilitate authorization processes.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Scheduled appointments with specialists on behalf of clients.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.
- Managed electronic health records efficiently, safeguarding sensitive patient information while expediting the referral process.
- Kept healthcare providers informed of referral status updates, promoting optimal continuity of care throughout the referral process.
- Contributed to practice growth by maintaining positive relationships with both patients and referring providers.
- Improved departmental workflow by assisting colleagues with tasks such as appointment scheduling or insurance verification when needed.
- Supported clinical team in managing complex cases through effective coordination of multiple referrals and appointments.
- Provided thorough follow-up support after completion of referred services, ensuring proper billing procedures were followed.
- Assisted with staff training initiatives related to the referral process, sharing expertise gained from professional experience.
- Coordinated with insurance companies to verify coverage, facilitating smoother patient experience.
Education
High School Diploma -
Sanger Adult
Sanger, CAMedical Assistant
San Joaquin Valley College
Fresno, CASkills
Activity supervision
Appointment coordination
Direct patient care
Personal care
Laundry services
Healthcare coordination
Meal preparation
Patient management
Recreational activities
Home safety evaluation
Elderly care
Housekeeping tasks
Vital signs monitoring
Personal hygiene assistance
Transportation assistance
Mobility support
Languages
Spanish
Native or Bilingual
Timeline
Care Provider
IHSS
10.2024 - Current
Patient Access Coordinator
Fresno Pace For Seniors
05.2021 - 12.2024
Referral Coordinator
Tarlochan S. Tagore M.D.
04.1998 - 01.2021
High School Diploma -
Sanger Adult
Medical Assistant
San Joaquin Valley College