Summary
Overview
Work History
Education
Skills
Education And Certification
Roles And Responsibilities
Timeline
Generic

RENE MOMENE OTTE

Hagerstown,MD

Summary

Value-driven certified Scrum Master with over 10 years experience with a track record of driving Agile methodologies for successful project delivery.

Expertise in coaching, mentoring and leading cross-functional and self-organized teams, facilitating effective communication, and delivering high-quality products. Achieved 30% improvement in team productivity by implementing continuous initiatives. Committed to fostering an agile mindset and promoting efficiency, transparency, and customer satisfaction.


Overview

12
12
years of professional experience

Work History

SR SCRUM MASTER/ PROJECT MANAGER

Fidelity Investments Financial Company
03.2022 - Current


  • Onboard and trained 89 team members including the senior management team on the Agile mindset, Agile values and principles, processes, and the scrum framework
  • Help the team to develop, capture, and analyze measurable metrics to facilitate team improvements and to monitor the progress of work.
  • Improve team performance by identifying, managing, and supporting resolution of team impediments, managing technical debts and scope creep
  • Assist the RTE in organizing and facilitated quarterly (PI) planning, Scrum of Scrum events, and breakout sessions to make achievable plans resulting in hitting about 90% of OKR (Objectives and Key Results)
  • Coaching Product Owner by helping them understand their role and how to properly refine a product backlog to make it healthy to meet the DEEP and the INVEST criteria
  • Supporting 4 development teams in building an internal application for account billed policies, making it easy for customers to understand the total amount due for all policies, thereby reducing phone calls to the agents.
  • Participating in Scrum of scrums meetings to ensure cross-team collaboration and coordination of release plans and integration of testing activities.
  • Streamlining project delivery by conducting daily stand-ups, sprint planning, and review meetings for multiple projects simultaneously.
  • Enhancing team productivity by implementing Agile methodologies and improving communication between cross-functional teams.
  • Reducing time-to-market with efficient backlog management and prioritization of tasks based on business objective.
  • Developing and implementing project plans and budgets to ensure successful execution.
  • Analyzing project performance data to identify areas of improvement.
  • Tracking project and team member performance closely to quickly intervene in mistakes or delays.
  • Facilitating Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Fostering a culture of continuous improvement, leading retrospectives to identify areas for process enhancement.
  • Mentoring junior Scrum Masters and team members in Agile principles, promoting best practices within the organization.
  • Resolved impediments to team progress by proactively identifying issues and facilitating effective solutions.
  • Increased stakeholder satisfaction by maintaining transparent communication channels and providing regular updates on project progress.

SR SCRUM MASTER/AGILE CONSULTANT

Citibank: Financial Service Company
09.2021 - 02.2022
  • Conducted Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
  • Facilitated team collaboration and communication, ensuring that all team members are aligned and working towards the same goals
  • Coached and mentored team members on Agile and Scrum principles, helping them to continuously improve their skills and knowledge
  • Onboarded and trained 96 team members including the senior management team on the Agile mindset, Agile values and principles, processes, and the scrum framework
  • Helped the team to develop, capture, and analyze measurable metrics to facilitate team improvements and to monitor the progress of work
  • Led the company’s implementation and adoption of Jira and Azure DevOps (ADO) which reduced the time it took to create and manage tickets by an average of 2 days
  • Rigorously reviewed and assisted the product owner in refining and managing the product backlog items and in-progress items ensuring an on-time feature delivery rate of 90%
  • Improved team performances by identifying, managing, and supporting resolution of team impediments, managing technical debts and scope creep
  • Assisted the RTE in organizing and facilitated quarterly (PI) planning, Scrum of Scrum events, and breakout sessions to make achievable plans resulting in hitting about 85% of OKR (Objectives and Key Results).

SENIOR SCRUM MASTER/AGILE COACH

Westlake Financial Services, CA
12.2019 - 12.2021
  • Coached and successfully introduced agile to the design, development, QA, and management teams comprising of a total of 240 employees
  • Led and coordinated the daily standups, sprint planning, sprint demos, sprint retrospective and backlog refinements resulting in on-time delivery rate of 97%
  • Supported three (3) scrum teams in building a project called ‘Credentialling Software’ where customers having their bank account could possibly access their bank accounts by logging in with their bank credentials with ease
  • Facilitated discussions and conflict resolution while empowering the team to become self-organizing and self-managing, and cross-functional to achieve its goals and objectives
  • Helped the team to develop, capture, and analyze metrics to facilitate team improvements resulting in the automation of manual reports that saved 35 hours monthly
  • Assisted the product owners and project managers in preparing and refining the backlog for Program Increment (large scale planning) as well as sprint planning
  • Mentored and coached Team members on Core Agile values and principles
  • Coached and delivered Agile training to Development Team, Product Owner and Business Analyst to understand and maintain commitment to the Definition of Ready (DoR), the Definition of Done (DoD) as well as other team norms
  • Coached Product Owner by helping them understand their role and how to create a cohesive product vision that draws in the needs of multiple stakeholders to achieve buy-in and shared understanding
  • Maintained a close working relationship with the Product Owner, Development Team, and Business Analyst
  • Identified and removed impediments or roadblocks, dependencies, risks, and barriers that hinder Team’s progress/goal
  • Provided all necessary support to the team using a servant leadership style whenever possible
  • Utilized and maintaining JIRA and Azure DevOps tools to track and effectively communicate team velocity, burndown charts and sprint/release progress to the team.

SCRUM MASTER/AGILE COACH

Maryland Department of Health-POTOMAC CENTER, Hagerstown, MD
01.2018 - 11.2019
  • Facilitated all sprint cadences (planning, standups, reviews, retrospectives, backlog refinement) for an engineering team of about 40
  • Coached and trained 100 team members including the senior management team on the Agile mindset, Agile values and principles, processes, and the scrum framework
  • Helped the team to develop, capture, and analyze measurable metrics like the burndown chart, Velocity chart, Capacity Planner, etc, to facilitate team improvements and to monitor the progress of work
  • Led the company’s implementation and adoption of Azure DevOps (ADO) which helped in project management leading to a successful delivery of valuable products to customers
  • Assisted the product owner in reviewing, grooming, and managing the product backlog and in-progress items
  • Improved team performances by identifying, managing, and supporting resolution of team impediments, managing technical debts and scope creep
  • Assisted the RTE in organizing and facilitated quarterly (PI) planning, Scrum of Scrum events, and breakout sessions to make achievable plans resulting in hitting about 90% of OKR (Objectives and Key Results)
  • Coached Product Owner by helping them understand their role and how to properly refine a product backlog to make it healthy to meet the DEEP and the INVEST criteria.

SCRUM MASTER

STATE FARM, Atlanta, GA
08.2016 - 12.2017
  • Organized and facilitated Sprint planning meetings, Daily-Stand-Up meetings, Sprint Reviews, Sprint Retrospective, Scrum of Scrum meetings, demos and other scrum related meetings
  • Established Cross-functional collaborative, supportive environment that led to an increase in high quality value delivered to our customers from 40% to 80%
  • Assisted with multi-site Scale Agile Framework (SAFe) quick start and Release train launches
  • Coached Product Owner, helping them understand their role and how to create a cohesive product vision that draws in the needs of multiple stakeholders.

AGILE PROJECT MANAGER/SCRUM MASTER

Erie Insurance Group, Pittsburgh, PA
05.2014 - 06.2016
  • Worked closely with the product owner, development team, and QA teams on releases to ensure they are on time and stable
  • Created weekly reports on project status and team performance to stakeholders and executive team
  • Tracked sprint metrics (e.g., velocity, capacity, sprint goals, etc)
  • Tracked project deliverables using Project Management tool (Jira)
  • Removed impediments through provision of appropriate resources, guidance, and escalation
  • Ensured the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility
  • Ensured that cross-functional coordination (analysts, developers, and testers) is occurring early and often
  • Worked with cross functional teams involved in product release in a mixed and distributed environment.

QA AUTOMATION TESTER / SCRUM MASTER

Abbot Laboratories (Health Care), Chicago, IL
01.2012 - 01.2014
  • Created system test and regression test plans and test scripts for the Aqua Inventory System
  • Performed Manual, Positive and Negative testing
  • Converted manual test cases to automation using Selenium Web Driver
  • Created Test cases and Test plans and worked on Acceptance Testing using Cucumber
  • Trained and helped transition the team from waterfall to agile mindset
  • Worked with the Product Owner and Development Team to ensure visibility of team artifacts
  • Coached the team and facilitated all Scrum events (Sprint Planning, Daily Scrum, Review, Retrospect etc)
  • Removed impediments that are preventing the team from reaching their goal.

Education

Bachelor of Arts - PROJECT MANAGEMENT

University OF CA FOSCARI
VENICE. ITALY
08.2011

Skills

  • Agile Development and best practices, AgilityHealth Framework
  • Agile Frameworks (Scrum, Kanban)
  • Jira, Jira Align, Mural, Miro, Confluence, Azure DevOps (ADO)
  • MS Word,Excel, Power Point, Outlook, Zoom, Microsoft Teams, SharePoint, WebEx, Skype
  • Coaching, Mentoring, Teaching, Public Speaking, Conflict Resolution techniques, workshop presentation, motivational speaker
  • User Stories, ATDD, TDD, BDD, Automation and Manual Testing

Education And Certification

  • Bachelor’s degree in project management, CA FOSCARI UNIVERSITY, Venice Italy.
  • PMP Certified (Project Management Professional).
  • Certified Scrum Master (CSM), Scrum Alliance.
  • Certified Team Kanban Practitioner (TKP), Kanban University.
  • Registered/Certified Scrum@Scale Practitioner.
  • Certified SAFe (Scaled Agile Framework) Professional, Scaled Agile, Inc.
  • Certified QA Automation & Manual Tester (CP-SAT).

Roles And Responsibilities

  • Coach and ensure that teams work with the Core Scrum principles of collaboration, prioritization, accountability, transparency, inspection, and visibility.
  • Facilitate all scrum ceremonies including PI planning, daily stand-ups, sprint reviews, retrospectives, sprint planning, backlog grooming and all other Agile related events.
  • Maintain a close working relationship with the Product Owner, Dev team, and BA as well as mentoring every teammate on the continuous improvement and ongoing excellence of the Agile methodology.
  • Meet with product owners and Business Analysts to discuss scope, milestone schedules, and business requirements, as well as manage product quality and delivery.
  • Ensure team has a healthy product and sprint backlog in collaboration with the product owner.
  • Experience leading multiple Scrum teams in a variety of contexts (different team sizes, different cultures, co-located vs. distributed).
  • Remove impediments, dependencies, risks, and barriers that hinder the team’s progress/goal.
  • Coach and deliver Agile training to Development teams, POs and BAs to understand and maintain commitment to the Definition of Ready (DoR) and the Definition of Done (DoD) as well as other team norms.
  • Participate in a weekly Scrum of Scrums with Release Train Engineers(RTE) and colleagues.
  • Coach immature teams to become self-organized, self-independent and gain a higher level of self-maturity.
  • Use Agile performance metrics to drive accountability and continuous improvement such as the Burndown and burnup charts, throughput, cycle time, velocity, cumulative flow diagram, capacity etc.

Timeline

SR SCRUM MASTER/ PROJECT MANAGER

Fidelity Investments Financial Company
03.2022 - Current

SR SCRUM MASTER/AGILE CONSULTANT

Citibank: Financial Service Company
09.2021 - 02.2022

SENIOR SCRUM MASTER/AGILE COACH

Westlake Financial Services, CA
12.2019 - 12.2021

SCRUM MASTER/AGILE COACH

Maryland Department of Health-POTOMAC CENTER, Hagerstown, MD
01.2018 - 11.2019

SCRUM MASTER

STATE FARM, Atlanta, GA
08.2016 - 12.2017

AGILE PROJECT MANAGER/SCRUM MASTER

Erie Insurance Group, Pittsburgh, PA
05.2014 - 06.2016

QA AUTOMATION TESTER / SCRUM MASTER

Abbot Laboratories (Health Care), Chicago, IL
01.2012 - 01.2014

Bachelor of Arts - PROJECT MANAGEMENT

University OF CA FOSCARI

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RENE MOMENE OTTE