Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rene Perdomo

Doral

Summary

Customer service specialist with 5 years of experience in problem-solving and inventory management. Proven ability to prioritize tasks and collaborate effectively within teams to achieve business objectives. Experienced in managing escalated customer support issues and optimizing warehouse operations for accuracy and efficiency. Seeking to leverage skills in a dynamic environment to enhance team performance and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Warehouse Associate

Empire Telecom
Miami
03.2024 - 07.2025
  • Prepared orders for high-tech products (cell phones and consoles) for packing and shipping.
  • Assisted in inventory management and stock rotation processes.
  • Received deliveries, scanned packages, and updated orders in internal database.

Warehouse Assistant

Electro Repuestos Torres
San Pedro Sula
05.2023 - 08.2023
  • Assigned locations of spare parts to upload to the SAP system.
  • Collaborated with team members to fulfill order requests accurately.
  • Inspected and moved products to designated areas in warehouse.

Assistant Restaurant Manager

Rokoburger
San Pedro Sula
07.2022 - 03.2023
  • Assisted in managing daily restaurant operations and staff performance.
  • Monitored inventory levels and placed orders to maintain stock availability.
  • Resolved customer complaints in a timely manner.

Customer Service Agent

Concentrix
San Pedro Sula
09.2021 - 02.2022
  • Assisted customers with inquiries about Cricket products and services through email and chat.
  • Provided technical support over the phone when needed.

Amazon Customer Service Agent

StarTek
San Pedro Sula
11.2019 - 02.2020
  • Assisted customers with inquiries about Amazon products and services.
  • Utilized company software to manage customer accounts and transactions.
  • Guided customers through troubleshooting processes for technical issues.

Education

High School Diploma -

Kiddy Kat Bilingual School
Honduras
06-2019

Skills

  • Team collaboration
  • Warehouse logistics
  • Shipping and receiving
  • Order fulfillment
  • Complex Problem-solving
  • Attention to detail
  • Inventory management
  • Technical troubleshooting

Languages

Spanish
Native/ Bilingual

Timeline

Warehouse Associate

Empire Telecom
03.2024 - 07.2025

Warehouse Assistant

Electro Repuestos Torres
05.2023 - 08.2023

Assistant Restaurant Manager

Rokoburger
07.2022 - 03.2023

Customer Service Agent

Concentrix
09.2021 - 02.2022

Amazon Customer Service Agent

StarTek
11.2019 - 02.2020

High School Diploma -

Kiddy Kat Bilingual School

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