Rene Prejean
Thibodaux,LA
Summary
General Manager V with ServSafe Certified food service leadership across acute care hospitals, managing hospital dining operations tied to multimillion-dollar volume. Directs managers, dietitians, supervisors, and frontline teams while improving patient and customer service standards. Brings a record of operating high-census healthcare sites with strong Press Ganey results.
Overview
3
3
Certifications
34
34
years of professional experience
Work History
General Manager V
Sodexo Healthcare
2025.02 - 2026.06
- Schedule 86 team members weekly to balance coverage, support service levels, and keep labor aligned with demand.
- Coordinate 1200 patient meals daily across acute-care dining operations, maintaining timely service and patient-focused standards.
- Lead multi-unit healthcare food service operations, aligning daily execution across managers, dietitians, and frontline staff.
- Partner with dietitian teams to support therapeutic meal planning and consistent nutritional service for patients.
- Manage budget and cost control efforts while maintaining service quality in a high-volume hospital environment.
Director of Food and Nutrition
Morrison Healthcare
2023.08 - 2025.03
- Managed 300-bed acute care hospital food service and $4 million in annual volume, aligning daily operations with patient needs.
- Directed 4 managers, 6 supervisors, 2 dietitians, and 62 team members while supporting Press Ganey 63 performance.
- Coordinated daily labor scheduling to balance coverage, productivity, and service continuity across multiple units.
- Maintained regulatory compliance through routine audits, sanitation oversight, and consistent adherence to hospital standards.
- Partnered with dietitians to align meal planning, therapeutic diets, and patient satisfaction priorities.
- Managed budgets and monitored spending to support cost control without compromising food quality or service consistency.
- Improved service reliability by standardizing workflows, reinforcing expectations, and supporting high-volume meal delivery.
District Manager
Bristol Healthcare
2022.03 - 2023.10
- Managed food service across 6 senior living resort retirement communities, coordinating standards and service consistency.
- Supervised 4 general managers, 4 dietitians, and 80 team members across daily operations and staffing needs.
- Coordinated dietitian priorities with site leaders to support patient satisfaction and consistent meal service.
- Directed labor scheduling and budget control to balance coverage, service quality, and cost discipline.
- Maintained regulatory compliance and vendor oversight for healthcare food service operations.
Director of Food and Nutrition
Ochsner Health
2018.11 - 2020.03
- Directed 300-bed acute care hospital food service operations with 2.5 million annual volume, overseeing patient and customer dining.
- Achieved top Press Ganey score of 93 across all U.S. hospitals, reflecting strong food and nutrition service quality.
- Managed daily performance of two managers, two supervisors, and 20 hourly team members across dining operations.
- Maintained consistent service standards for patients and customers through hands-on leadership and close operational coordination.
- Partnered with hospital stakeholders to align food service execution with patient care expectations and satisfaction goals.
Director of Food and Nutrition
Compass Morrisons Healthcare
2015.10 - 2018.11
- Scheduled 100% of shifts weekly across food and nutrition teams to maintain reliable service coverage.
- Managed $50000 in food and nutrition purchases monthly while controlling costs and supporting patient meal service.
- Directed food and nutrition operations for a hospital setting, balancing service quality with daily patient needs.
- Coordinated dietitian staff and kitchen teams to support timely meal delivery and dietary order compliance.
- Oversaw multi-unit food service operations to maintain consistent standards across inpatient dining functions.
- Monitored food safety and regulatory compliance practices to support a clean, reliable dining environment.
- Managed vendor relationships to support dependable supply ordering and food quality.
- Tracked labor and supply usage to help keep department operations within approved budgets.
- Collaborated with clinical teams on meal plans for patients with special dietary needs.
- Maintained service standards during high-volume meal periods and adjusted staffing based on demand.
- Evaluated patient feedback to identify opportunities for improving dining experience and meal satisfaction.
- Prepared department reports for leadership review on staffing, service performance, and operational needs.
General Manager/Executive Chef
Sodexo Healthcare
2014.12 - 2015.10
- Managed 80-bed acute care hospital operations, overseeing daily food service delivery and customer experience.
- Delivered 1.75 million in annual volume while balancing service quality, staffing, and patient expectations.
- Led 2 managers, 2 supervisors, and 20 hourly team members to maintain consistent daily service standards.
- Coordinated with dietitians to align meal service with clinical needs and patient satisfaction goals.
- Maintained high-quality food standards across acute care service lines through close day-to-day oversight.
- Managed budgeting, labor scheduling, and cost controls to support efficient healthcare food service operations.
- Supported contract transition activities during the change from Sodexo Healthcare to Morrison's Healthcare.
Director of Operations
Sodexo Campus Services
2011.08 - 2014.12
- Directed 4 managers, 8 supervisors, and 86 team members across campus dining operations.
- Oversaw 9 retail locations supporting resident dining and concessions across the university campus.
- Coordinated daily service delivery between retail, resident dining, and concessions teams.
- Aligned managers and supervisors around consistent guest service standards and operational expectations.
- Provided direction for campus food service teams in a high-volume, customer-facing environment.
General Manager and Vice President
Piccadilly Cafeteria's
1992.07 - 2011.05
- Led 500-seat full-service cafeteria generating $5 million in annual volume. In addition, managed multiple units including Management Training Facility.
- Managed 4 managers and 120 team members across daily cafeteria operations.
- Oversaw full-service cafeteria operations with consistent attention to guest experience and service standards.
- Directed daily coordination between front-of-house and kitchen teams to keep service moving efficiently.
- Advanced from Manager Trainee to General Manager and Vice President through progressive leadership responsibility.
- Maintained accountability for staffing, scheduling, and operational execution across the cafeteria.
- Partnered with team leads to support high-volume service during peak meal periods.
Education
Leadership Training for Managers (LTM) - Leadership, Customer Service, and Communication
Dale Cargnagie Institute
Birmingham1997-03
Bachelor of Science - Accounting and Business Law, Military Science and Physical Education
Nicholls State University
Thibodaux, LA1991-12
Skills
- Healthcare food service leadership
- Multi-unit operations management
- Dietitian team coordination
- Patient satisfaction management
- High-volume service operations
- Budget management
- Labor scheduling
- Cost control
- Regulatory compliance
- Vendor management
Certification
ServSafe Certified – 2024-2029
Achievements
Co-Director Sen John Edwards for US President, Miami Beach 2008, City of North Miami Mayors Economic Council and Zoning Commission 2007-2009., Catered for 2 US Presidents and Multiple State Governers and US Senators, VP of Operations Delta Sigma Pi Business Fraternity 1989-1991
Training
- ServSafe Certified – 2024-2029
- Clients for Life Training- Certificate earned, 2015
- Positive Impressions Patient Services Training 2025
Timeline
General Manager V
Sodexo Healthcare
2025.02 - 2026.06
Director of Food and Nutrition
Morrison Healthcare
2023.08 - 2025.03
District Manager
Bristol Healthcare
2022.03 - 2023.10
Director of Food and Nutrition
Ochsner Health
2018.11 - 2020.03
Director of Food and Nutrition
Compass Morrisons Healthcare
2015.10 - 2018.11
General Manager/Executive Chef
Sodexo Healthcare
2014.12 - 2015.10
Director of Operations
Sodexo Campus Services
2011.08 - 2014.12
General Manager and Vice President
Piccadilly Cafeteria's
1992.07 - 2011.05
Bachelor of Science - Accounting and Business Law, Military Science and Physical Education
Nicholls State University
Leadership Training for Managers (LTM) - Leadership, Customer Service, and Communication
Dale Cargnagie Institute