Rene Berben
6326 Templeton St. Huntington Park,CA
Summary
Reliable individual that is multiskilled and eager to take on any task to drive quality, productivity and performance improvements. Committed and capable professional well-versed in operating and maintaining equipment. Successful at safely operating tools, organizing work areas and performing diverse support jobs.
Overview
23
23
years of professional experience
Work History
Operations Lead
West coast pet memorial services
Los Angeles, California
08.2023 - Current
- Operated cremation equipment in adherence to safety and operational protocols.
- Maintained cleanliness of crematorium facilities to uphold hygienic standards.
- Assisted families with memorial option selection and documentation processing.
- Coordinated team efforts to enhance daily operational efficiency.
- Managed customer accounts using an accounting software program.
- Performed administrative tasks such as answering phones, scheduling appointments, filing documents.
- Developed relationships with veterinarians and other industry professionals in order to build referrals for services offered at the pet crematorium.
Cooling Service Technician
Energy Options
Paramount, CA
01.2020 - Current
- Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
- Serviced units to commercial heating and air conditioning customers.
- Wired both line and low voltage to heating and cooling equipment.
- Refurbish, PM, install and maintain cooling towers
Maintenance Technician
Preferred Freezer Services / Lineage Logistics
Los Angeles, CA
01.2019 - 05.2020
- Performed general maintenance on machinery and equipment to prevent malfunctions.
- Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
- Installed new systems, replacement parts and components to maintain proper operation.
- Maintained clear and safe workspace area to meet OSHA standards.
Peer Mentor
East Los Angeles College
Monterey Park, CA
01.2017 - 12.2018
- Implemented opportunities for joint collaborative projects to generate interest among peers.
- Created programs to promote independent functioning, embracing individuality.
- Improved operations by working with team members and customers to find workable solutions.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Infantryman (11B)
U.S. ARMY
01.2005 - 04.2012
- Deployed to Afghanistan in support of Operation Enduring Freedom (Jan. 2006-Jul. 2007)
- Executed fast and effective decision-making under combat conditions to facilitate team cohesion.
- Graduated from Warrior Leadership Course which prompted promotion to Sargeant as a team leader and eventually to squad leader.
- Also spent time as an ARMY recruiter which further developed communications skills.
Sales Associate
Mainline Skate Shop
Huntington Park, CA
01.2004 - 01.2005
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Recommended optimal merchandise based on customer needs and desires.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
Education
Some College (No Degree) - Sociology
East Los Angeles College
Monterey Park, CASkills
- Mechanical Repair
- Troubleshooting strength
- Reporting and documentation
- Organizational ability
- Reliable and punctual
- Strategic planning
- Excellent communication skills
- Listening skills
- Friendly, positive attitude
- Decision-making
- Leadership
- Team development
- Strong problem solver
- Equipment troubleshooting
Timeline
Operations Lead
West coast pet memorial services
08.2023 - Current
Cooling Service Technician
Energy Options
01.2020 - Current
Maintenance Technician
Preferred Freezer Services / Lineage Logistics
01.2019 - 05.2020
Peer Mentor
East Los Angeles College
01.2017 - 12.2018
Infantryman (11B)
U.S. ARMY
01.2005 - 04.2012
Sales Associate
Mainline Skate Shop
01.2004 - 01.2005
Some College (No Degree) - Sociology
East Los Angeles College