Renee Bailey
Aurora,CO
Summary
Dynamic travel consultant with over 10 years of experience in coordinating international and domestic travel. Proven ability to manage complex bookings, resolve client issues efficiently, and maintain high levels of customer satisfaction.
Overview
11
11
years of professional experience
Work History
Travel Consultant
BCD Travel
Remote
08.2015 - Current
- Booked tickets for air, rail, and ground transportation.
- Managed complex international travel arrangements, ensuring smooth and seamless experiences for business travelers.
- Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Followed up with customers to increase customer service with travel plans.
- Maintained strict confidentiality of sensitive client information, ensuring trust and discretion in handling corporate travel arrangements.
Education
Associate of Science - Leisure Recreations
Kingsborough Community College
Brooklyn, NY06-1982
Skills
- Proficient in verbal and written communication
Outstanding customer support
- Adhering to organizational procedures
- Travel coordination
Timeline
Travel Consultant
BCD Travel
08.2015 - Current
Associate of Science - Leisure Recreations
Kingsborough Community College