Renee Berry
Bartlesville,OK
Summary
Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting up to 50 pounds.
Overview
23
23
years of professional experience
Work History
Cap 1 Stocker
Wal-Mart store 0041
Bartlesville, OK
09.2021 - Current
- Greeted customers with a friendly smile
- Maintained a clean work station
- Stocked shelves by going through inventory
- Checked outs and ran pin point on a daily basis
- Answered phone calls and directed them to the appropriate department
- Scheduled appointments for customers
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Provided customer service and was involved in training [x] new team members each month
- Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction
Sedexo
Bartlesville, OK
10.2015 - 09.2021
- Managed the work of [x] employees, increasing crew efficiency by [x]%
- Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Provided customer service and was involved in training [x] new team members each month
- Developed relationships with [x] new staff members, and assisted [x] existing staff members in their career development
Customer Service Representative
Caseys General Stores Inc
Anderson, MO
01.2003 - 07.2005
- Assisted customers with product inquiries and service issues.
- Processed transactions accurately and efficiently at the register.
- Maintained cleanliness and organization of the sales floor.
- Trained new employees on customer service standards and procedures.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
Business Management and Marketing -
Bakers Business college of Flint Michigan
Flint, MISkills
- Customer service
- Communication skills
- Time management
- Leadership
- Guest services
- Documentation review
- Inventory management
- Stock replenishment
- Staff training
- Workflow optimization
- Problem solving
Timeline
Cap 1 Stocker
Wal-Mart store 0041
09.2021 - Current
Sedexo
10.2015 - 09.2021
Customer Service Representative
Caseys General Stores Inc
01.2003 - 07.2005
Business Management and Marketing -
Bakers Business college of Flint Michigan