Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

RENEE Black

Stoughton,MA

Summary

Dynamic Care Coordinator with a successful history at Pinnacle Healthcare Services, specializing in patient advocacy and skilled in healthcare technology. Utilized strong analytical problem-solving and organizational skills to streamline healthcare processes, improving overall patient care quality. Proven ability to adapt and collaborate effectively within teams, making significant contributions to public health initiatives and research projects.

Overview

11
11
years of professional experience

Work History

Care Coordinator

Pinnacle Healthcare Services
Boston, MA
04.2014 - Current
  • Advocated for seniors' medical needs through consistent phone interactions.
  • Optimized processes to increase claims accuracy.
  • Developed and managed Kareo EHR system for client data recording and processing.
  • Facilitated comprehensive patient care by sustaining the EHR system.
  • Developed proficiency in both medical billing/coding and providing administrative support.

Research Assistant

Northeastern Wellness Lab
Boston, MA
04.2019 - 12.2019
  • Conducted detailed qualitative evaluations of multiple data sets.
  • Analyzed existing research, theories, and models to explore the intersection of technology and public health.
  • Facilitated ongoing dialog with each of the 18 research subjects.
  • Engaged with local organizations to attract event participants.
  • Handled study logistics, overseeing the preparation of study documents.

Associate Consultant

Management Synergistics
Chicago, IL
01.2014 - 01.2015
  • Compiled comprehensive meeting minutes for Citywide HIV/AIDS Action Initiatives within the Department of Public Health.
  • Established and maintained strong professional relationships with the Department of Public Health, Management Synergistics, and clientele.
  • Worked alongside department officials on two essential public health initiatives.

Education

MASTER OF SCIENCE - PUBLIC HEALTH

NORTHEASTERN UNIVERSITY
01.2019

BACHELOR OF SCIENCE - PUBLIC HEALTH

TEMPLE UNVERSITY
01.2012

Skills

  • Analytical Problem Solving
  • Adaptability
  • Team Collaboration
  • Computer Proficiency
  • Patient Advocacy
  • Time management
  • Strong written and oral communication
  • Organizational skills

Accomplishments

  • Curator and Event Planner of Conversation Cafe- a group meeting of 40 members to encourage real, raw, relatable conversation about sex, love, and relationships
  • Creator of a creative arts pilot program serving 14 at risk youth in Accra, Ghana.
  • Member of Eta Sigma Gamma Student Honor Society-Public Health
  • Member of Boston Young Black Professional Networking Group

Languages

Spanish
Limited

Timeline

Research Assistant

Northeastern Wellness Lab
04.2019 - 12.2019

Care Coordinator

Pinnacle Healthcare Services
04.2014 - Current

Associate Consultant

Management Synergistics
01.2014 - 01.2015

MASTER OF SCIENCE - PUBLIC HEALTH

NORTHEASTERN UNIVERSITY

BACHELOR OF SCIENCE - PUBLIC HEALTH

TEMPLE UNVERSITY

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