Renee Coupland
Hospitality
Philadelphia,PA
Summary
Dependable customer service, providing fast, high-quality care to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Organized candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of post-secondary education
19
19
years of professional experience
Work History
Professional Waitstaff
Valley Green Inn
Philadelphia, United States
06.2016 - 08.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Cultivated warm relationships with regular customers.
Professional Waitstaff
Darden Restaurants, Inc
Piscataway, NJ
09.2014 - 06.2016
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Cultivated warm relationships with regular customers.
Court Stenographer
Independent Contractor
Hackensack, NJ
11.1984 - 04.1997
- Called upon witnesses to testify under oath at court hearings.
- Conducted transcription for legal proceedings, public service events and corporate meetings.
- Aggregated and copied finalized documents for disbursement across interested parties.
- Produced written transcripts of verbal communications.
- Took verbatim notes of testimony in administrative proceedings using stenotype or voice writing.
- Generated error-free transcripts with skilled capturing and proofreading.
- Used stenograph machine to record symbols detailing proceedings.
- Marked exhibits introduced into evidence for identification and incorporated into prepared transcripts.
- Completed continuous capturing and special requests such as reading back portions of testimony.
Education
Certified Shorthand Reporter - Court Reporting
American Business Academy
Hackensack, NJ 09.1982 - 09.1984
Skills
Guest relations management
undefinedTimeline
Professional Waitstaff
Valley Green Inn
06.2016 - 08.2021
Professional Waitstaff
Darden Restaurants, Inc
09.2014 - 06.2016
Court Stenographer
Independent Contractor
11.1984 - 04.1997
Certified Shorthand Reporter - Court Reporting
American Business Academy
09.1982 - 09.1984
Similar Profiles
FODAY DAN BARROWFODAY DAN BARROW
Triple Site Hotel Manager at Premier Inn Watford Croxley Green Premier Inn Rickmansworth Premier Inn, CentralTriple Site Hotel Manager at Premier Inn Watford Croxley Green Premier Inn Rickmansworth Premier Inn, Central
Sarah McCrackinSarah McCrackin
Preschool Childcare Provider at Green Valley Weekday at Green Valley ChurchPreschool Childcare Provider at Green Valley Weekday at Green Valley Church
Fatima IbrahimFatima Ibrahim
Bartender at Green Brier InnBartender at Green Brier Inn
Kendra StanfordKendra Stanford
Classroom Counselor at Mastery Charter Schools, Central OfficeClassroom Counselor at Mastery Charter Schools, Central Office
Jacob GirardoJacob Girardo
Cook at Homegrown Coffee and CreationsCook at Homegrown Coffee and Creations