Renee Decker
Terryville,Connecticut
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
23
23
years of professional experience
Work History
Manager
Thai Farms Restaurant
Hartford, CT
01.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed Open/Close shifts
- Bookkeeping (Sales, Spreadsheets, Daily repots/Summary, Minor Accounting duties, Inventory0
- Exceptional Server
- Provide assistance to BOH as Necessary
PIC, Server
DENNYS
Middletown/ Westbrook, Connecticut
02.2010 - 11.2021
- Upsold high-profit items such as appetizers and dessert to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Created positive relationship with regular customers
- Hostess
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Set overall vision and provided team leadership.
Professional Caterer
Colt Cafe
Hartford, CT
03.2015 - 10.2017
- Designed catering menus containing ethnic food options to meet needs of diverse customer base.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Cleared dishes and glassware quickly following each course.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Provided Catering Events to Hartford Business District and City Hall
- Trained and worked under Famous Chef Harry Schwartz
- Prep Cook for special Catering Parties for Colt Penthouse
Supervisor
Shell Gas Station
Middletown, Wethersfield, CT
01.2008 - 06.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Manage Open/ Close Shifts.
- Daily Deposits for store and lottery.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Monthly Inventory of 3 different locations within the company.
- Sales
- Ordering of Supplies or contact the vendors for a report.
Education
Criminal Justice
MCC
MiddletownHigh School Diploma -
Vinal Tech
Middletown05.2009
Skills
- Exceptional customer service skills
- Budgeting
- Coaching and mentoring
- Business planning
- Culinary Arts Training
- Professional Caterer
- Upselling to all customer and clients
- Management Skills
- Bookkeeping
- Inventory
- Lead Server
Timeline
Manager
Thai Farms Restaurant
01.2021 - Current
Professional Caterer
Colt Cafe
03.2015 - 10.2017
PIC, Server
DENNYS
02.2010 - 11.2021
Supervisor
Shell Gas Station
01.2008 - 06.2015
Criminal Justice
MCC
High School Diploma -
Vinal Tech