Renee E. Brown
Harrisburg,PA
Summary
Dynamic culinary professional with extensive experience at Note. Bistro and Wine Bar, excelling in customer service and effective communication. Proven ability to manage high-pressure environments while ensuring quality and efficiency. Skilled in culinary techniques and problem-solving, consistently delivering exceptional dining experiences and maintaining high standards in food preparation and presentation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Line/Prep Cook
Note. Bistro and Wine Bar
08.2023 - Current
- Established kitchen operations by setting up equipment, tools, and preparation areas.
- Assessed product quality to prepare mise en place for service.
- Prepared ingredients and dish components to meet executive chef's standards before service.
- Managed protein preparation, portioning, and food safe storage requirements.
- Purchased fresh produce and shelf-stable ingredients for kitchen supplies.
- Maintained cleanliness and organization of all stations for optimal service efficiency.
- Changed sanitation solutions prior to service to ensure compliance with health standards.
- Retrieved and evaluated quality of fresh seafood products before service.
Inside Claims Representative
Erie Insurance
01.2022 - 08.2023
- Investigated liability claims for motor vehicle operations to assess validity of personal and commercial auto policies.
- Conducted thorough investigations by locating and interviewing policyholders, claimants, attorneys, and witnesses.
- Determined fault of loss and coordinated necessary services for affected individuals.
- Independently obtained certifications for managing personal lines claims in Pennsylvania.
- Trained five new employees while maintaining focus on active pending claims.
- Collaborated with stakeholders to streamline claim processes and improve efficiency.
- Reviewed documentation to ensure compliance with insurance regulations and policies.
Server/Bartender
Cork and Fork Restaurant
09.2021 - 02.2022
Commercial Claims Specialist
Gallagher Bassett Services Inc.
03.2020 - 04.2020
- Established strong relationships with account holders, agents, brokers, and claimants during loss investigations.
- Executed claims processes efficiently to achieve timely resolutions.
- Conducted interviews with involved parties to gather essential information.
- Reviewed commercial policy language to assess coverage and determine liability.
- Coordinated repairs and rentals for applicable parties following claims assessments.
Property Damage Subrogation Specialist
Nationwide Mutual Insurance Co.
01.2017 - 05.2018
- Effectively negotiated third party subrogation claims with adverse carriers.
- Reviewed and assessed automobile property damage estimates, total loss evaluations and other related expenses.
- Strong aptitude to identify resolutions for diverse coverage and policy limit issue claims.
- Daily assessment of total loss versus repair auto claims based on state guidelines and regulations.
- Explained thorough coverage and estimate explanations to customers.
- Cultivated and maintained a strong independent work ethic while maintaining metrics above departmental requirements.
- Previously I-CAR Platinum certified and served as a team leader for multiple assignments within material damage department.
Education
High School Diploma -
Central Dauphin High School
Harrisburg, PA06-2010
Skills
- Customer service
- Effective communication
- Time management
- Problem solving
- Culinary skills
Certification
RAMP Certified
Timeline
Line/Prep Cook
Note. Bistro and Wine Bar
08.2023 - Current
Inside Claims Representative
Erie Insurance
01.2022 - 08.2023
Server/Bartender
Cork and Fork Restaurant
09.2021 - 02.2022
Commercial Claims Specialist
Gallagher Bassett Services Inc.
03.2020 - 04.2020
Property Damage Subrogation Specialist
Nationwide Mutual Insurance Co.
01.2017 - 05.2018
High School Diploma -
Central Dauphin High School