Renee Elgin

• Oversee the admissions process from initial inquiry to enrollment, ensuring efficiency and accuracy throughout
• Conduct information sessions and facility tours for prospective resident and their families, effectively communicating the benefits of the institution
• Establish relationships with hospitals, area facilities and community organizations to promote awareness of the campus
• Host events, representing the campus
• Collaborate with teams to establish department updates and plans
• Developed partnerships with transfer institutions to facilitate seamless transitions for prospective residents
• Utilized a CRM, Aline, Enquire, Well Sky and other Systems to track all interactions

• Prepare pertinent documents and informational items to ease tasks
• Answer and transfer multi phone lines
• Guide and direct and answer all incoming questions thoroughly
• Attend department head meetings regularly
• Update census and roster and distribute daily
• Add, change information in calenders and schedules.

• Achieved consistent revenue growth by communicating deals and specials offered to increase sales.
• Strengthened brand identity by overseeing and disbursing promotional materials consistency.
• Enhanced digital presence with QR codes leading website traffic directly to us verses catering apps.
• Developed new business partnerships for enhanced market reach and revenue generation.
• Fostered strong relationships through personalized interactions.
• Assisted in promoting and marketing on major social media sites.
• Gave polished presentations driving dramatic revenue growth across multiple sales channels.
• Directed canvassing plans to facilitate consistent, high-quality appointments for potential catering clients.
• Built relationships with customers and community to establish long-term business growth.
• Facilitated business by implementing practical networking techniques.
• Collaborated with coworkers in creating uniformity between advertising messages and retail incentives.
• Engaged in lunch and learn and distribution of eateries regularly so the consumer craved our product and had an ergency for ordering.
• Door to door on the spot in person contact to gain and grow relationships and meet and familiarize myself with current customers.
• Developed compelling presentations and conversations in the area for a brand new grand store opening resulting in a flood of excitement.
• Resolved problems with customers to maintain relationships and increase return customer base.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Organized promotional events and interacted with community to increase sales volume.
• Prepared daily logs and CRM sales sheets.
• Tracked and calculated mileage daily to submit to office for payroll.

• Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
• Maintained clean reception area to promote positive, professional environment for clients.
• Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
• Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Contributed to the company''s positive image by consistently delivering exceptional service to clients and visitors.
• Answered multi-line phone system and enthusiastically greeted callers.
• Identified visitors' needs to offer solutions and information.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Assisted management with administrative tasks such as data entry, filing, and report generation as required.
• Organized incoming mail distribution system that streamlined delivery of important documents among employees.
• Increased efficiency through proficient use of office software, including word processing and spreadsheet applications.
• Developed strong relationships with clientele through excellent communication skills and genuine attentiveness to their needs.
• Streamlined front office operations by effectively managing appointments and maintaining up-to-date patient records.
• Handled payments efficiently using company''s billing software which contributed to improved financial record keeping.
• Demonstrated adaptability in accommodating last-minute changes or emergencies in appointment scheduling without compromising overall efficiency.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Scheduled, coordinated and confirmed appointments and meetings.
• Completed all tasks in compliance with company policies and procedures.
• Completed data entry and filing to keep records updated for easy retrieval.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Handle and record monies and receipt's accordingly by attaching to appropriate accountholder.
• Organized, maintained and updated information in computer databases.
• Collected payments, processed transactions and updated relevant records in QuickBooks and other software programs.
• Manage calanders and schedules.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Enhanced team productivity by helping the owner delegate tasks effectively and overseeing daily workflow.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining quality services.
• Accounts receivable.
• Accounts payable.
• Rental, building and storage fees.
• Coordinate office moves and renovations, successfully minimizing downtime and disruptions to workflow.
• Prepare reports on office expenses.
• Travel arrangements.
• Delegate tasks to coworkers.
• Arrange and coordinate events.
• Job site evaluations, calculate costs, notify potential client of pricing, schedule the job, line up employees for day of, arrange equipment if needed, schedule dump-trucks etc as needed.
• Manage calendars and schedules.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process to determine which department to send them to.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Multi line phones
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Entered and mailed out monthly statements.

• Retrieved data from old system and transported into new system.
• Ensured accurate record-keeping through diligent data entry and documentation practices.
• Diligent data entry and document management practices.

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Expedited document processing with accurate data entry and timely filing.
• Contributed to a positive work environment by fostering open communication among colleagues.
• Prepared and edited documents to produce precise, accurate and professional communication.
• Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy. Accounts receivable, Accounts payable.
• Input empoyees time into ADP for payroll.
• Manage over 200 storage units, get clients, input clients, handle accounts, bank deposits, clean units after move out and more.
• Excel, QB, Desk Manager, Intuit, Verify employment, insurance, write checks, vendors, negotiate, statements, process payments, repo vehicles, BMV, title work and more.

• Achieved consistent revenue growth by directing efforts with local nursing homes, assisted living, urgent care, hospitals and such.
• Strengthened our name by meeting with department heads and directors along with clients, nurses etc to follow up about the clients care.
• Host events in house or at other facilities to gain relationships.
• Schedule all patient hours with employee hours to ensure care was always provided per guidelines.
• Determine what insurance patients had and verify. MCR,MCD, PPO, Lifestreams, HMO.
• Learn codes to insure proper billing.
• Retrieve doctors orders.
• Cover front desk.
• Help with payroll.

• Performed with coworker to provide mentorship, guidance, and opportunities for growth.
• Enhanced learning by assisting children with homework after school by using communication, goal setting.
• Established a culture of continuous improvement by fostering open communication channels with children and families.
• Cultivated a positive environment that fostered engagement, increased livelihood boosting morale.
• Oversee program ran safely and efficiently.
• Track all kids time and submit monthly statements, take in monies and record, make bank deposits.