Worked in fast-paced, guest-oriented environment, developing strong communication and problem-solving skills. Demonstrated ability to manage multiple tasks and deliver exceptional service. Seeking to leverage these transferrable skills while transitioning into new field.
Overview
6
6
years of professional experience
Work History
Sales Cast Member
Walt Disney World Resort
01.2024 - Current
Enhanced guest experience when providing exceptional guest service by providing solutions to the guests concerns or answering guest questions all while maintaining a positive attitude.
Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
Promoted sales of merchandise by showcasing product features and benefits through engaging interactions with guests.
Supported cast members during peak times by taking on additional roles or tasks when needed, fostering a cooperative work environment.
Assisted multiple guests in locating desired items or suggesting suitable alternatives during peak and slow periods of business, contributing to enhanced guest shopping experience.
Promoted show worthiness by organizing or straightening product and placing product in the there designated areas.
Leadership Member
The National Society of Leadership and Success
09.2018 - 11.2022
Selected by campus administration to participate among top students in a leadership program including:
Leadership Training Day: Trained in leadership and success skills via an introspective and interactive training session.
Speaker Events: Participated in seminars led by celebrities and best-selling authors on topics such as leadership, time management, and goal setting.
Participated in peer based leadership development teams by implementing 2 problem-solving activities that would help engage with one another
Experience in setting and achieving goals, receiving coaching, coaching others, effective communication skills when engaging with peers and holding others accountable to commitments.
Education
Bachelor of Science - Health Information Management
Louisiana Tech University
Ruston, LA
11.2022
Skills
Communication
Leadership
Critical and Creative Problem Solving
Collaborative
Team-Oriented
Customer Service
Sales and retail experience
Timeline
Sales Cast Member
Walt Disney World Resort
01.2024 - Current
Leadership Member
The National Society of Leadership and Success
09.2018 - 11.2022
Bachelor of Science - Health Information Management
Reservations Agent at Four Seasons Resort Orlando At Walt Disney World ResortReservations Agent at Four Seasons Resort Orlando At Walt Disney World Resort