Renee Gray
Rocky Mount,NC
Summary
Professional with significant expertise in accounts receivable management, prepared for senior responsibilities in financial operations. Strong in optimizing cash flow, managing invoices, and reducing outstanding balances. Focused on team collaboration and achieving results, adaptable to changing needs. Known for reliability, problem-solving skills, and keen attention to detail.
Overview
6
6
years of professional experience
Work History
Senior Accounts Receivable Representative
Kaba ILco
12.2022 - Current
- Responded to inbound inquiries regarding accounts and payments.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Customer Service Assistant
Elog Homes
01.2022 - 12.2022
- Utilized problem-solving skills to address customer queries and complaints.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with other departments to guarantee customer satisfaction.
- Answered customer questions about product availability and shipment times.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promptly responded to inquiries and requests from prospective customers.
Child Support Enforcement Officer
Edgecombe County Department Of Social Services
08.2019 - 11.2021
- Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
- Calculated child support obligations and debts.
- Processed legal documents such as summons, bench warrants, wage attachments and liens to prepare materials for trials.
- Provided genetic testing to determine paternity needs.
- Calculated child support obligations and debts to initiate collection actions.
- Monitored cases for support order compliance and made adjustments.
- Performed case management tasks to enforce court-ordered child support obligations.
Education
MBA - Business Administration
Strayer University
Washington, DC12.2020
Bachelor of Science - Criminal Justice
Strayer University
Washington, DC09.2017
Skills
- Collecting Statements
- Reconciling Accounts
- Accountability Documentation
- Departmental Collaboration
- GL Entries
- Data Integrity
- Invoice Processing
- Customer Account Review
- Handling Confidential Materials
Timeline
Senior Accounts Receivable Representative
Kaba ILco
12.2022 - Current
Customer Service Assistant
Elog Homes
01.2022 - 12.2022
Child Support Enforcement Officer
Edgecombe County Department Of Social Services
08.2019 - 11.2021
MBA - Business Administration
Strayer University
Bachelor of Science - Criminal Justice
Strayer University
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