Renee Green
San Pedro,CA
Summary
Seeking a challenging position within DHL E commerce to expand knowledge overall and learn new skills. 3+years experience carrying out the policies and procedures necessary to the physical manipulation of mail/ small parcels, within, into and out of the Distribution Center. Making sure the process meets customer and internal requirements.
Overview
8
8
years of professional experience
Work History
TSA Specialist
DHL ECommerce
07.2020 - Current
- Verify unscreened cargo, checking containers, transports and airway bill numbers
- Ensure all signs are in position while observing inspection of cargo being screened by MSA Handler and K9
- Label screened cargo: put in designated secure area
- Close containers: put on seals, stickers and paperwork needed for shipment, verify all documents and prepare for next business day
- Use CTD to keep bag count for specific gateways, create/transfer bags to new transport and print additional labels
- Familiar with OPS portal to re- encode mail/ pieces/ check package transits, etc
- Create tickets for manifested pieces using DPDHL Request IT Portal
- Print DHL Labels for specific gateways in different areas in outbound: when requested
- Communicate with export clerks, Supervisors, Drivers and all co- workers on any new updates, changes or issues
- Trained and assisted with new hires
Student Worker/Counselor's Assistant
Los Angeles Harbor College
08.2016 - 03.2020
- Communicate effectively with students to provide information about policies, locate offices and to connect individuals with counselors and other staff members
- Answer calls, provided solutions/ options and resolved problems in- person and on phone
- Scheduled appointments and coordinated master schedules for counselors
- Assisted counselors with administrative task, including word processing, scanning, filing and copying documents
- Expert on school website, Google docs, Word, PowerPoint and Outlook
Postal Support Employee
United States Post Office
11.2015 - 01.2016
- Sorted mail according to size, shape and destination.
- Used automated mail processing equipment to sort and collate mail.
- Scanned incoming mail/ prepared outgoing mail
- Skilled at working independently and collaboratively in a team environment.
Education
Associate of Arts - Social And Behavioral Sciences
Los Angeles Harbor College
Wilmington, CA06.2020
Skills
- Effective communication
- Strong leadership
- Excellent organization skills
- Problem solver
- Quality performance
- Task prioritization
- Proficient in MS Word, Excel and Powerpoint
- Work well under pressure
Timeline
TSA Specialist
DHL ECommerce
07.2020 - Current
Student Worker/Counselor's Assistant
Los Angeles Harbor College
08.2016 - 03.2020
Postal Support Employee
United States Post Office
11.2015 - 01.2016
Associate of Arts - Social And Behavioral Sciences
Los Angeles Harbor College
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